hot tub , coffee machine , microwave , fridge , shower head , location , views , check in , staff was so accommodating. first night was cold so we requested extra blankets. They came right away and also a space heater. when the outlet tripped, it was fixed within minutes. The front desk (phone calls) were very efficient.

hot tub could be bigger Lol

Hot tub was great and free water bottles were a bonus.

No playpen available for toddler

Walking distance to downtown Canmore (shops & restaurants). Free parking. Good view of the mountains. Clean, comfortable room. Outdoor hot tub & area appeared very clean-- but we did not use it, this time.

Parking stalls were not designated per suite, & some people do not know how to park! By the time we arrived later in the evening we could not park in a stall because any spaces left between vehicles were too small for our vehicle to fit in.

I went to go to bed and pulled back the cover to find a poo stained sheet!! I went to try and sleep in the sofa but I was so disgusted of the hotel I booked a room at another hotel and left. I am expecting a full refund!!!

comfy bed

outside always is not cleaned and the stairs are dirty

Room was nice and clean. Beds were comfortable and sheets were clean. Very close to restaurants, grocery and other amenities. Hot tub was very relaxing. Highly recommended for a weekend stay in Canmore.

Nothing really bad to say. Staff were friendly. Nice mountain view. Big Smart Tv. Nespresso coffee machine was great. No microwave though.

Clean room and good location. Chris was very helpful and friendly.

Great location. They have a hot tub which is a plus but we didn't get there in time to use it

Central and team communicated well

No body-wash in bathroom, needed fill-up. Quite noisy outside

The room was tastefully decorated and the beds were comfortable

It appears this property is a fixed up older hotel. The windows were not sound proof we could everything the people outside were saying. You could here every footstep from upstairs so no sound proofing.

Location, cleanliness, facilities in room, helpful staff

The sheets felt a bit rough, bobbly and getting worn out. No fan in bathroom.

The room was very modern, and the kitchenette was great (it was a fridge and a microwave). We loved the nespresso machine! The bed was very comfy, and the living room couch/chairs were great for relaxing. The rocky mountain soap and hand lotion was a nice touch. The location is very central, right on the main street of canmore which we though was a great. We didn't get a chance to try the hot tub but we saw alot of people really enjoying it. The mountain view from our bedroom window was beautiful. There was a picture in the room of a goat dressed in clothing, which we thought was quirky and fun.

This hotel does not offer daily housekeeping, where you do have to go and ask staff if you need anything (Example more towels, or more of anything). The only thing I would recommend is for them to have more nespresso pods at the start of a stay for coffee lovers (maybe a survey sent out before the stay would be amazing). Not a big deal though since we know if we would have asked they would provided! We arrived on a thursday where the hotel wasn't full but on Saturday, the parking lot was full and apparently there was unauthorized cars there so it may make sense to do assigned parking. The bathroom was very clean and modern, but it has a window instead of a fan (which could be a good or a bad thing).