amazing staff, beautiful hotel

This location is spectacular and the hotel is beautiful, but frankly the room service food was disappointingly cold and the spatchcock and fish dry. Room blackout is absolute! Staff are delightful.

One criticism - not everyone wants to be in a refrigerated room sleeping under a hot doona. We asked for a light blanket and were first offered a mattress protector, only to find out the doona was the only option - seems a short-sighted arrangement. We used towels instead and were quite warm enough.

Incredible location, rooftop bar and pool were beautiful to watch the sunset over the river.

Breakfast was delicious, the roof top bar was great and so quick with drinks!

making more of a deal about special days. it was our anniversary and I let them know but it didnt come across as they cared. maybe because so many people try this i dont know but thats only thing i can think of

Location and style

Great location, lots of options for food and drinks as well as an easy walk into the CBD.

Limited parking

Refused to allow my partner (who arrived 90 minutes earlier) to check-in to one of our rooms as she was not the person who booked. Unaccommodating. Could have called me. Left her in the lobby in scrubs until we arrived. Rest of hotel is just ok. Won’t be back!

location was amazing, staff were lovely, room was gorgeous … received a bottle of Prosecco on arrival for an anniversary celebration which was a nice touch.

pool was very small and located in the bar area - didn’t want to swim with so many people. in-room coffee was awful, would have liked some snacks in the minibar

pool

rooftop bar - no walk up to bar service

great location. clean

pool and public access bar in the same area hmm not very relaxing. also Sunday afternoon DJ at the pool !! terrible idea. there was absolutely nowhere to sit and relax in the hotel grounds.

beautiful and central and an amazing roof top bar

staff where a little dismissive and seemed unorganised

There is no water or mini bar

Was amazing! Such a beautiful place and the views are just incredible! If you get a chance have a cocktail they are amazing

The hotel is beautiful. Front desk are awesome especially Emily Great location

The room lighting is very dark especially to do make up etc. The Flume Bar had great cocktails but the food was expensive and not of a good standard. The selection was unusual but not in a good way. Ended up with Buttermilk chicken wings. Very hard coating. Felt like they had been made, frozen and made again. Would like to see the menu be different to the rest of Howard's Wharf. Every outlet seems to have hamburgers