Really beautiful place

Everything was perfect

The staff are hospitable, kind, friendly and the hotel was very cool

The water was salty from the taps and no bottle of drinking water in the room

Nothing

Everything

Room slightly smelled of cigarette smoke. But not enough to bother us.

The hotel is located in a very nice area. Everything is very close to it. My stay at the hotel was very good as well. The rooms were clean and all the necessities were inside. The beds were comfortable. The staff were very nice and kind.

There is nothing that I didn't like.

Everything that you need is in the room

Nothing in particular

Second time staying at this property..Alan and the staff provided excellent service during our stay

Very friendly staff. Newtcand clean property

NA

Un desayuno estupendo

No tenía garaje

Breakfast was great. Loved the fact that it was included in the price. The selection was very good. The tables were cleaned so quickly - ready for the next guest!

No Irish Television channels! Yes, thats right! Although not strictly in the Republic Of Ireland - RTE TV Channels should be freely available in Northern Ireland. Yet, none avaiable anywhere in the hotel? Make sure to ask at the Desk - WHERE ARE THE IRISH TELEVISION CHANNELS?

Very friendly staff. omar and Sunil were very helpful

Location was great, rooms , clean. Staff very friendly

Central location, proximity of ‘subsidised ‘ car park and friendly and helpful staff.

The staff are very very nice ..so friendly and would go out of their way to be helpful

Nothing

Location is central

No parking but have a parking deal with a local parking lot so was great

The room was very comfortable and provided a great night's sleep with blackout curtains and air conditioning for the unseasonably warm weather at the time. The location is convenient, as it is close to all the places where we wanted to spend time in Derry. Kevin at the front desk was really friendly and welcoming, and made sure we had everything we needed. He even delivered a couple of dental kits to our room because we had not planned to spend the night in Derry. We didn't take advantage of it, but there's a nice big bar in the lobby for hanging out and having a pint or two.

Close to everything

There are some things to be done concerning cleanliness, the facilities need to be updated and the quality of the breakfast upgraded.

Location was central, room was great. Staff very helpful and accommodating.

The breakfast is unfortunately not of good standard. No selection of fresh fruits or vegetables, no cheese. Scrambled egg not acceptable in quality, bacon and sausage kept warm for too long. The neighbouring pubs are very loud.

Location good

Kids running wild to the early hours wile there parents drunk in the bar and asked staff a few times about getting this sorted out and they didn’t Also the room was to small for a king room beds was just pushed together and kept falling through the middle of the bed not good

Room was clean, however no fridge, no drinking water provided, very little coffee items, cattle was dirty.

For parking you need to go to different parking places. Initially said that parking is paid by hotel and check out time said that it’s not.

Location was great and very large room.

Noise from street and local bars and next room on Saturday night. Staff seemed harassed and not very happy - busy weekend with football on somewhere. Children noisy and mesding about in foyer snd bar area - parents ignoring them and staff! Expensive for what it was.

Very central location, everything was so clean and well kept, the staff were friendly and in particular I want to thank Elaine for all of her help and assistance she was very accommodating with our requests and we were made feel so at home. A credit to the business! Thank you Elaine. And thanks for a wonderful stay great value for money. We will definitely be back!

It was a little noisy from outside at night but it didn’t stop our sleep and it’s to be expected when right beside the city centre.