This may sound cliche to say, but the Hotel Acacia is the best hotel we have stayed at, anywhere, period. My wife and I have been all over the world and stayed at all kinds of hotels, but this place is heads above the rest. The property is beautiful, clean, and well maintained. The breakfast served every morning is delicious. The rooms are clean, comfortable, well maintained, and modern—all things you would expect from a hotel at this price point, and things that in and of themselves are great, but are not what makes a hotel memorable or special. What really sets the Hotel Acacia apart from the rest is the service you receive here from the incredible staff; Carol & Jose along with the rest of the staff are the best! They offered us help with anything any everything and made our stay in the Galapagos feel personalized and special in more ways than we can count. They went above and beyond in every way—recommending daily local activities; connecting us with a local travel agent (Sophia) who was also incredible and able to book us some great deals on tours and dive trips; remembering where we had been during our stay and continuing to recommend new and beautiful visits; making reservations for us; honestly, through and through, we were impressed at every turn. Would HIGHLY recommend Hotel Acacia!

We loved our stay here. Maybe the only complaint, and this is honestly a stretch, is that the beds could have been slightly more comfortable—but we still slept great every night!

Very nice location, quiet, very close to the main street with sea view Spacious, modern rooms (with A/C and large and confortable beds) Very good breakfast “as at home” Special mention to the team, very professionnal, kind and helpful

Our room was spacious and felt very zen, the bathroom was huge and modern. We had a balcony where we could watch the boats in the harbor.

honestly nothing

location, staff and over all great experience

great location, comfortable room, good breakfast and the most welcoming and friendly staff! 10/10

Very comfortable Good wifi Nice staff

great location for the airport if you have an early flight

- There are so many things that I will save from this hotel: 1) Emilia and Jose Miguel (They are two very professional members of the staff) 2) Location 3) Air Conditioner 4) Safety 5) Comfortable Bed 6) Water dispenser 7) Communal areas 8) Breakfast... up to the main dish

I am afraid that there are so many things that I did not like about this stay as you could see from the attached pictures: 1) Unprofessionalism from some members of the staff (speaking in the garden in front of our room regarding us and other hotel guests) 2) Wifi, but it is like this all over Galapagos. However, if you want a better Wifi connection( I cannot promise the performance as I did not pay for it) you need to pay $5 per day for your own router. 3) Breakfast.... from the main dish 4) Very Narrow toilet, even for an average individual 5) Same Bathrobes for at least three days 6) Some days they did not refill the water to brush your teeth and the water to drink 7) For over 3 days they did not refill the shampoo, the shower gel, and the conditioner 8) Noisy 9) They wanted to know the exact time of our breakfast (the previous day) and then the exact activities that we were going to do during the day, a little bit over than being friendly, more in the line to overcontrol someone. 10) The rubbish was not removed every single day by the cleaners and imagine that a day we had to go down to the receptionist, and the wonderful Emilia got it sorted. 11) Breakfast of different customers (granola, bread... ) was reused for other further customers

This hotel went above and beyond our expectations. The staff was exceptionally kind to us. The free breakfast in the morning was amazing. The staff helped us find excursions and made many recommendations. I can’t recommend this hotel enough.

I have nothing I didn’t like!

Staff were so friendly and helpful. Pool and hot tub access. The room and shared spaces were all immaculate. Breakfast was incredible, not a "normal" included hotel breakfast. It was a breakfast you'd get at a nice restaurant. Wish we could have stayed longer!

great location, one street behind the strip so quiet at night. big room, big bed, very comfortable with good linen. free water and varied breakfast. staff excellent, very helpful and friendly.

very friendly and motivated staff and Manager! nice rooms, all clean, nice breakfast. Generally can recommend very much to stay.

For the price category the hotel is in, some additional fine tuning of details would be nice to have. Breakfast Area was quite humid and warm, maybe apply ceilling fans... or not having to recite food intolerances for breakfast every morning...

The staff were wonderful - very friendly and very helpful. The breakfast was tasty and there was a lot of it. Although I had not thought we would make much use of the swimming pool, it proved to be a big plus to have a place to cool down after coming back after a hot day out on the island. The hotel was on a very quiet side street just a short distance from the waterfront.

Wonderful friendly staff!

Friendly. Clean. modern yet cozy. Great location. Teally superior staff.

Very helpful and attentive staff. Good location and modern property beautifully decorated.

No TV in our room.

comfortable, overall nice ambiance, great staff!

Very comfy bed, loved the location (next to the malecon without the noise), and very helpful employees with whim I maintained communication with every day.

I’m missing it already.

Good location, nice employees

Room is bit of small