great service

Breakfast, personal attention and staff was very friendly

Location a little bit far away from the centre

Location was great. Very close to the Main Street, restaurants, etc. We weren’t able to stay for the included breakfast.

Prior to booking, I looked at many different hotels. There are so many hotels/hostels in this town, and I really hesitated on The Pear because it was $25 over my budget per night. I justified that because there were 2 beautiful pools it would save us in-town activity fees (we’d swim more and do less paid things in town). 1 of the pool was broken, and the other was pretty full of bugs. We asked for a pool net and cleaned it the best we could and still swam. Booking.com got all my info from me when I made the booking; how I was going to pay (credit card), and I checked out knowing the amount I was being charged. When I got there, they wanted an additional $15/night for ‘bank taxes’ because I used a credit card. I was so upset. I had already paid $25 more than I could afford, but now it was $40 more and I had said online I was paying with a credit card so they should’ve told me on booking.com that it would be that price. In the room, the ac unit is incredibly weak not reaching the 2-bedrooms (1 unit for the whole house), the kitchen is very minimal; 1 pot, a few random dishes, no paper towels, hand towels, soap, broom, etc. No TV in the whole 2-bedroom place. There are daddy-long-leg spiders spread out throughout the house. I sat on the bed and cried like a baby. I felt very douped with the pools, asking to pay more when I got there, the kitchen set up. I was paying so much for so little. Your money will go a lot farther at another location. It could be so charming.

location and the pool was a treat to have in the city.

a bit worn.

Shirley is a great host. She is fluent in english and helps you to arrange tours for a good price. The pearl is close to the Darwin station and the main street on the shore. The rooms are big.

Staff was amazing and friendly! Very accommodating!

For the price, the rooms and furnishings could have been a little upgraded in the 2 bedroom unit.

Good view and breakfast was great! Beautiful garden and two nice pools. Very nice staff and owner too!

A little out of the way from the center of town but not too far out.

The location was great.

We felt at home as the whole family itches in to make your stay exactly what you need! Awesome location! Best place to stay in Santa Cruz!

This was the best hotel experience! I loved everything about this place. Yolonda (the owner) is a beautiful woman. She is always there to help and cooks the most amazing breakfast in the morning. I will truly miss this place.