Location and comfort - nice lounge

Tea/coffee free all day

Close to the train station to Amsterdam

Relatively old and noisy

The staff was friendly and always willing to help. The location was excellent, close to trains/ bus and within walking distance of the city center and other attractions.

excellent location and very comfortable rooms and common areas

my room was 314 and for some reason was quite noisy - lots of f banging sounds and I couldn’t tell if it was above me or beside but it was constant.

1. perfect location - just steps from the station yet an easy walk to the centre of town. 2. fantastic breakfast- huge choice 3. great staff - friendly and helpful. 4. quiet

it was February - there was no heating in the bathroom so it was cold.

smallest bathroom & room I’ve stayed in for 10 years & cost too much

very comfortable rooms, warm, cosy, clean

cooked breakfast was cold.

Hotel aesthetics and location was great m Also room was quite good in size

Not at all value for money! Too expensive for a 3 star hotel 20km away from Amsterdam. The hotel was understaffed and needed cleaning in many areas. Breakfast was basic and every day the same. Noise insulation was awful and we experienced a lot of discomfort from the little kids running around above our room! Also parking was a HUGE problem since we had to leave our car at IKEA parking space, 5 km away if we needed free parking. However the information given for the parking was misleading. We could have parked anywhere in Haarlem if we paid for our spot. Nobody told us that and we had to figure out our own. Totally unacceptable. In general a very expensive stay for nothing special about. The fair price would have been 150 euros per night and not 300€

Best location, Stylish, comfortable beds, helpful staff, good breakfast.

Initial assigned room was not satisfactory. Small and ceiling was too low to stand next to bed. On our request the room was changed and was satisfactory. Breakfast coffee machine sometimes troublesome.

The hotel was perfectly located next to the station but very quiet. It was also only a 5 minute walk into the town.

There was no bath.

Location in Haarlem was excellent with easy bus access to & from airport.

Wide range of continental food and cereals available as well as an English Breakfast, roomy breakfast room, breakfast service available for a long time.

Cooked Breakfast was at best Luke warm with tray covers not replaced regularly by staff, always seem to be running out of at least one of the three options with very long waits for restock. Last day of our stay only two of the options available throughout the breakfast session (no sausages) Let themselves down badly by a very poor response to an early morning fire alarm, no fire evacuation procedure information or notices in room at all, nor were alternative means of escape listed., fire doors auto closed but no evacuation routes highlighted or basic emergency lighting working in corridor where we were, the corridor was in darkness with two sets of fire doors closed, only two staff turned up at reception alarm panel along with guests who had taken the trouble to leave their rooms, many did not bother to evacuate their rooms at all - needs to be a lot better organised as next time it may be the real thing and lives will be put at risk.

location by the station was great, and only a few minutes walk to the centre.

breakfast not included in price of stay.

Everything! We have stayed here before and enjoyed the experience so much we decided to book again. The staff are very friendly and the breakfast was delicious.

Nothing!

well located and close the station

no water in the room. fridge not working. old furniture. got 2 single beds even if i required double bed. not very clean in my opinion.

Great little boutique hotel . Located right across from central train station and a quick walk to the central square of the city of Harleem . Amsterdam is a quick 15 minute high speed train away . Best of both worlds .. and so fun to be accessible to Amsterdam , but get to explore this charming city ! And great for the budget !

Location is good

The rooms are stuffy, beds are single beds with big gap between them so not good if you are 2 people. Breakfast is overpriced.