Up to date and stylish room decor and facilities. The location was great BUT.

Situated right next to Hard Rock Hotel Kuta. very loud music started just as I got into bed. Breakfast was very ordinary. The 3 star place I stayed in before this had far superior breakfasts. I could not get aircon working after breakfast. Rang reception to ask for assistance. Their response was “ You are checking out today aren’t you?” The promised assistance did not arrive. Hot, uncomfortable room for several hours. At check-in I was hoodwinked into believing that they were giving me a wonderful upgrade to a deluxe, sea view room.. ot much sea to see from the room and it faced east onto Hard Rock Hotel, which was very noisy.

all the staff were so friendly and attentive, always welcomed on arrival! the facilities were great, the pool overlooking the beach.

fireworks nightly but most done at appropriate times.

الموقع ممتاز جداً قريب منك كل شي والأبرز استار بوكس وبيتزا هوت في مدخل الفندق ومول كبير قريب جداً

الإفطار غير متنوع وأصناف قليله جداً

This hotel is truly magnificent, nestled in the heart of Kuta with a stunning oceanfront location. The infinity pool facing the sea provided the perfect setting to enjoy a fantastic sunset, accompanied by music and refreshing drinks. The staff's attentiveness, cheerfulness, and willingness to assist were remarkable. To our delight, they upgraded us to a much more spacious room on the top floor with a panoramic view of the ocean. We couldn't have been happier with our experience here. Highly recommended for an unforgettable and joyful stay.

I did notice a slight sewer smell in the bathroom, which could be easily addressed with the use of air fresheners in these areas.

Location

Bathroom.

Location was good, service staff were good

Hotels with garden or ocean view would be great, toilet doors were quite bad , got deep cut on my finger , no privacy in toilet , only provide one door card , better to stay in Kuta sea view as rooms are big and facilities are great, I will not stay here again

Location, pool, friendliness of staff.

Breakfast was sufficient but quite basic. Coffee maker was always broken. Tea was terrible. Had to pay to play billiards even tho I was a guest drinking at the bar!!!!!

Nice swimming pool

The bed not clean