Being London Marathon weekend, you could immediately tell there was a buzz of excitement the moment you walked into the hotel. The staff were kind and friendly. The rooms clean and comfortable. The breakfast was excellent. Thank you.

I am probably wasting my time even writing this, but what really annoys me about hotels in London the night before the marathon is the exorbitant prices. Especially when so many of the people staying are runners, raising money for charity. Wonderful charities. I appreciate it's business but some of the prices were frankly ridiculous. Then in the last couple of weeks I get emails asking me if I want to upgrade because there are so many rooms unsold. It's hardly surprising given the prices. This isn't a dig purely at The Hilton London Canary Wharf, it's all London hotels on the eve of the marathon. But I would kindly suggest they rethink their pricing strategy for Saturday 26th April 2025 and enter into the spirit of the London Marathon weekend. Thank you.

Quiet room Large room Staff very friendly

Room view featured a derelict large, uncompleted building structure House-keeping failed to leave clean towels Shower in bath so difficult getting in & out

Nice hotel but expensive for what you got. Booked hotel with breakfast and cancellation but got told to pay for breakfast as it wasn’t included. So £340 for 1 night stay in double room is ridiculous

Paid for breakfast for 2 people twice with no explanation from front desk about why it wasn’t included in booking. Shame because hotel was nice

Perfect for O2 and easy access for the tube station A very warm welcome when we arrived, the staff couldn’t help us enough

Handy location - spacious rooms

Nothing

Personel temizlik kahvalti hepsi berbat ilk defa boyle bir hilton anlagilmaz yasayan bilir

Berbat

A lovely quiet place to relax and enjoy

Clean and tidy and just easy to mix with the staff

Clean, spacious room with comfortable beds.

Good location.

V close to underground station on Jubilee line -v convenient

Very clean and neat

Shower gel bottle was empty in the bathroom

Location

Leaving

Lovely atmosphere and well presented. Really close to Canary Wharf station and amenities. It was really quiet in our room.

Le calme, l'équipement de la chambre, le personnel très agréable, chambre insonorisée, proche du Tube , les serviettes changées, les produits de toilette. Top

Tout, j'espère que cela se passera aussi bien la prochaine fois.

All very good

The e mail you sent offering upgrades which I replied to. Turned out these offers were complete fiction and were never available

Exceptionally clean and spacious room; friendly staff; great location.

N/A

Nice staff, nice room, nice breakfast, whats not to like?

El desayuno bufete muy bien

No me repusieron los tes, el café de la habitación no estaba bueno

A fost o vacanta minunata. Cred ca vom reveni

Sejurul mai lung

het ontbijt

de bedden

The location was perfect for us, and with a request for early check in and upgrade on a room, we had a brilliant time

Only thing was that I wanted room service at 1am, but it would have been 40 minutes. My problem not theirs.

Breakfast here is worth getting for!! Awesome

Clean and tidy, great location and views.

Stayed here with my 2 daughters, Loved the area , close to the O2 as our trip was to attend the mamma Mia party, tube station about a 5 minute walk. The hotel was beautiful, it was my daughter's 17th birthday, in the room there were balloons, flower petals , a lovely decorated plate with cake 😍, truffles & a card , she was over the moon it was lovely 🥰 (thankyou so much). We stayed 2 nights had breakfast both mornings with complimentary bucks fizz 🍾 Rooms were beautiful & beds were very comfortable. Would definitely stay here again & will recommend this hotel to family & friends. Thanks for an amazing stay. Xx

Nothing we didn't like.

Clean and well presented.

The staff were extra helpful and very friendly

Good space in the room, very clean, very friendly staff

A bit close to the DLR line

Comfortable, clean hotel with one of the best cooked breakfasts I've had at a hotel for a while

room facilities are ok, but a bit basic. No biscuits with tea, instant coffee not nespresso, uht milk, basic tv.

The room was good size and clean

Clean, well located

Mooie locatie

Ik ben op zich een koukleum, maar de kamer was veel te warm en ook kon er nergens een raak open

Spacious room, very polite and friendly staff, great location near multiple transport options within 5 minutes.

Very hard bed, very very soft pillows, cleared my breakfast table before we'd finished so had to get back up to go and restart, frustrating.

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