Location was excellent! Staff were friendly and helpful! Thank you ladies! Room was clean and comfy! View from our balcony was nice! Getting there was easy!

The room definitely needs an upgrade in furniture and decor. The parking is strange, small and limited. IF you have a 4wd or truck or van, check the height measurements!

location

was on level 19, too high for me

Spacious, clean and comfortable

No music, Tv sound was faulty. Long wait at check in

Location. Room

Loved the balconies and the ability to get fresh air into the apartment

loved the size of the suite, the view. loved the room amenities.

the bed was not comfortable

The hotel is very close to shops, Wynyard train station and only 10 minute walk to Circular Quay. It was great to have such a big apartment with full kitchen. The pool area is fabulous. The bed was very comfortable. We had a long balcony across lounge room and bedroom looking over city. We also had two TV's with some foxtel channels. Wished we'd had a longer stay. Staff were friendly and helpful.

The air-conditioning didn't seem to work well when trying to cool room in afternoon sun. Thought it was funny having so many paintings on the walls and the clown one in the bedroom was a bit spooky!!

the location was good. it was clean

The furniture was old and dirty. I requested a better outlook but they didn’t accommodate me.

it was central and easy walk to the Harbour and city . the train station and tram is very close .

the sliding doors in the balcony did not lock , but no big deal as we were in the upper floor no one can get into the property .

The apartment was excellent, spacious, clean and comfortable.

The furniture (tables, side desks etc) desparately needs replacing. Incredibly dated. The kitchen sink tap needs attention and the plug doesn't seal.

Great location central to all places I wished to see accommodation was quiet and very comfortable with great view bed was very comfortable kitchen was well appointed and easy to use good sized refrigerator

The location suited our group very well as we had booked your facility to be close to Circular Quay to meet the cruise ship.

Location facility is good Room is good Bed good size As requested, room was ready a bit before 2pm and with bathtub which is great Wish there was bathrobe;

No bathrobe

SIZE OF ROOM WAS GREAT. KITCHEN IS FULL SIZE

DIRTY BED SHEETS REQUESTED LATE CHECKOUT DURING BOOKING PROCESS ON BOOKING.COM. WAS TOLD IT WAS NOTED AND TO BE DISCUSSED WITH RECEPTION AT CHECK IN. UPON CHECKIN WAS TOLD TO CALL RECEPTION AT 9 AM IN THE MORNING AND ASK IF LATE CHECKOUT WAS AVAILABLE. WHATS THE POINT IN LATE CHECK OUT IF YOU NEED TO WAKE UP AT 9AM ON A SUNDAY TO POSSIBLY JUST BE TOLD THAT LATE CHECKOUT IS NOT AVAILABLE? I DIDNT EVEN BOTHER. WE JUST LEFT AT 10AM THIS PLACE IS NON ACCOMODATING, STAFF ARE RUDE TALKING AMONGST THEMSELVES AS IF YOU WHERE NOT EVEN STANDING AT THE RECEPTION DESK WAITING TO CHECKIN. ALMOST $400 PER NIGHT. CAN NOT RECOMEND.

Friendly staff. Great breakfast. Spacious studio apartment and loved the heated spa and pool. Great proximity to The Rocks and Barangaroo. We would love to come back.

Good location.

Some maintenance work needed. Plugs missing from kitchen sink & plug in bathroom vanity sink not working.

The room was not what is advertised. It was not the standard in which is advertised through the photos on your website.

The photos showed tiles, we had carpet. The door handle on the pantry was broken off, the curtains had mold on them.

The location of The York as excellent. Easy to get around the city with transport close by. Close to The Rocks, the city, Barangaroo, restaurants and bars.

We had a good experience, but probably the noise of the traffic, only as we are not used to it.

Very good location, useful sushi restaurant next door. Room was spacious if somewhat dated.

Nothing really

Location, size, balcony

the staff were very friendly and accommodating. the unit had everything we needed. will definitely be back.

location

air conditioning not working, when I complained to reception they never got back to me, I went downstairs and spoke with reception who offered to swap our room but that was not convenient! I never received any emails etc prior to my stay! so couldn’t find the car park so she’d up parking nearby which cost $123 for one night??