Staff friendly

Breakfast

The area

Unclean rooms and dirty pub restaurant

Young man and lady behind the bar were friendly. The food was fine albeit only a limited 2 for £14 meals were available . Our room was clean. Dog friendly.

Two tv's in room - were unable to get either to work. Notified staff but noone responded .We booked breakfast for the following morning however, the pub did not open . We tried telephoning and messaging the manager on the emergency number and no one answered, returned our calls or responded to our messages. Good job it wasn't an emergency ! No answer either from the pub landline. Ended up going into Matlock to find somewhere to have breakfast. Really disappointing way to treat guests. We were charged £80.00 for the room . Breakfast was extra, we didn't pay in advance thank goodness but there was another couple who had prepaid and were planning to go back later in the day to see ifthe pub was open and to ask for a refund.

Room clean, warm and excellent value for money. Plenty of free parking

Ideally I'd prefer an earlier breakfast. Didn't start until 9.30am

Location and decent food at premises.

Nice to have a pub on the property (although they didn't have a table so we couldn't eat dinner there), coffee tea making facilities in the room, ok for one night stay if you are planning to hike in the Peak District.

Way too overpriced for how basic and tiny the room was, it wasn't too clean either and tv was broken. Booking site says no extra charge for pets but we were asked to pay £10 and they did not even apologise when we raised that it's misleading. We didn't feel particularly welcome by staff, they didn't seem to be aware that we were coming. There were better places to stay in the nearby for a lot cheaper.

comfortable room, it was warm.

Wanted dinner so was told to just show up. when we did it was busy, half the pub was closed for a private function and there were no tables. booked breakfast. was told it ran from 9am until everyone had eaten. showed up at 9:15, pub completely locked up and no one to be seen. went elsewhere for dinner and breakfast and glad we did

Lovely old pub, great location for waking to the waterfalls & down the hill into Matlock. However the walk back up is seriously tuff recomend getting a taxi back up £5. Rooms were ok what you would expect for the price, separate from the pub so not noisy & you can take your dogs for no extra charge which was great. Food at the pub was good the only fault with our room was a leek from the bathroom so all the carpet was wet at the side of the bed.

A pleasant call to a person when leaving a message for a manager.

We decided NOT to stay at the Duke of Wellington due to a number of reasons. The staff were ignorant from the moment we arrived. We were given only verbal instruction on how to reach our room which was situated outside. It was one of the coldest nights of the year and the path to the room was dark and icy and up stone steps. The room was cold, the heating was not on despite them knowing what time we were arriving. The TV was not working, the room was dreadfully tiny and the kitchen was closed! We could not face walking around the town trying to find someone to eat and couldn't face eating takeaway in a hostile room so we found somewhere else which was a completely better story for £10 less!! We were not asked why we were not staying when we handed the key back. They frankly didn't care. Unfortunately, it appears management have been equally ignorant as they have declined to answer my email for a request for a refund. They have also not returned my telephone call.

very nice pub. the rooms are set aside which was nice

cleanliness of the bathrooms . cob webs on the walls . could feel the springs in the mattress

The pub

Cleanliness and heating

Meals excellent value for money.Bedroom spotless .Staff pleasant.Accomodation value for money.

Breakfast disorganized

staff

damp musty smell in room grimy headboard small Tv

Food was lovely. Room was in a nice old converted barn around the back. Bar area was a quaint old pub style. Staff were lovely and helpful

Booking was fine & a good location for Matlock

For £80 without breakfast I expect a reasonable standard,this place was poor, plaster bubbling on the walls, the furniture was bubbling as well, & the bathroom tiles were starting to come off. The TV was basically hanging on for life & you couldn't move it either. The walls also looked grubby, looking at the pictures for this place, it was a a bit of let down, not good value at all for the price paid...

The staff was friendly

The room wasn't cleaned had mould in the windows the bed was awful could feel the springs through the mattress plus someone had been in our room when we was out and left the door unlocked the food was terrible wasn't cooked as is should be plus had loafs of maintenance work needed ti be done as you can see in the pictures I have added

Staff very cheerful.

Small sink/ water heater - not easy to wash without splashing water all over the place. No instructions for different switches on wall near the telly on the right hand side. ( Was it for heating the room?)

Nice clean accomodation for a fair price, ideally situated for sorrounding villages, bakewell, matlock, matlock bath.

Men kept us awake, talking around the rooms till 02.30 A M not good with driving to be done the next morning.

Nothing

Room smelt of damp, shower was either icy or boiling, mouldy bread at breakfast, teapot thick with dust. No staff to talk to about bad experience.