Breakfast was good. Staff at breakfast pleasant and helpful.

AC was not working and they did not inform us beforehand. It was difficult to sleep at night even with the windows open.

Great location, excellent service and assistance by concierge.

Very good location! Nice restaurant!

Prices for the mini bar, can be a little bit lower)

Staff & service, location and breakfast were excellent.

Bed and air conditioning were not good. The bed was in a bad shape from the other side, sloping to the other side and only a small part was level. The air conditioning did not produce cool air on the whole 6th floor (more just like a fan) so for a Scandinavian, about 25 degrees inside was way too much to sleep well.

Water went in the shower but the staff fixed the problem immediately.

The reception staff is a trainee. Air conditioner in the room is broken! We have to change to another hotel due to this. Restaurant's staff needs more training....

Staff training.

Everything

I love the fact that it is a 5-star-hotel. Really appreciate the diptyque bath products in the bathroom. The room was very clean and lovely. The bed was very comfortable.

I was not a fan of the breakfast buffet. I wish there were warm pancakes made to order, as well as other egg dishes such as egg Benedict included in the breakfast buffet. Lastly, I wish they would have offered more fruit options. I don't think the breakfast buffet is worth it at all when you can walk down the street and enjoy some delicious Portuguese pastries and breakfast. I also was disappointed that part of the gym was closed due to renovation.

the front desk staff was very courteous professional and helpful.

the choice in the restaurant menu was limited. the quantity in some of the dinner items was insufficient

everything was perfect

no things

Property Location is central

AC was not working the entire stay. No one mentioned at check-in. AC fans in the roof stopped working each night and we would have to try and restart