The spa, sauna and indoor pool was great loved it.

We stayed tower wing rooms and it's a bit far of a walk if your heavily pregnant and got toddlers from main reception. The tower lobby/reception area is quite dead and when we asked him for more toilet paper he told us that he couldn't find our booking. It is noisy if you do pick tower room, but it's closest to the pool facilities. Bit dated hotel, wouldn't stay here again though. I'd rather pay a bit more for a upgraded hotel. Dryer in our room was super noisy.

Loved the location! Room was a good size and beds were comfy

The pillows were a bit uncomfortable but still ok. The spa pool wasn’t very hot when we hopped in around 10pm. But the view from the rooftop is incredible

the location was great and the facilities

location was perfect, we were going to a concert at Spark Arena, and it was walkable. Pool and spa made it feel like a real holiday, and the staff were lovely.

we had breakfast there, and it could have been better, but it was very quiet so maybe that easy why selection was limited.

Absolutely everything...Room was worth it if only we could've stayed longer.

Did not have breakfast. The bathroom was very nice with shower and bath. The beds were so comfortable and pillows lovely. Amazing views from pool.

Shame spa was not very warm.

Rooftop pool was amazing

Location and the heritage building. We have stayed here before a few times.

Feels like the hotel has lost its soul. We stayed here a few years ago when Hectors restaurant was functioning and the bar. It had a buzz then. Now the restaurant is an independent restaurant and non vegan. We also missed the bar. Staff were flat. Everything felt soulless.

pool was great

The rooftop pool and spa are the best way to start and end your day/night.

I would've loved to have a robe like the other guests 😅 also, the pool rules are a bit strict with no jumping(at all) but other than that, it was a wonderful stay x

The gym and pool

The room smelt of old cigarette smoke and when we asked if something could be done about it all we could get was a squirt of air freshener in the room for our entire weekend stay.

The location was great.

Check in time said 2pm, we arrived and we're told that our rooms weren't ready until close to 5:00pm. Which in my opinion and experience is completely unacceptable. They should have at least phoned us to let us know!

clean

one entrance of the hotel was closed so was a little confusing when you needed to validate parking

Comfy beds, spacious room albeit it a bit dated. Pool was warm but its 1.5-1.8m deep so no suitable for small kids. Location was pretty good, close to all the inner city attractions.

The room had a distinct smell often found in older buildings. With the AC on it wasn't an issue but it hits you when you first walk in. Probably one of the more expensive hotels for what we got. We also left behind a sentimental item that the hotel was slow to assist with and oddly couldn't be recovered.

Very central. Pool was amazing

The room we were in on the first night was so dark, it was like a cave with no natural light at all. It was quite dusty, the coffee machine was broken and there were stains on the wall and carpet. There was also no milk. Thankfully the staff were very helpful in moving us the next day to a much better room.

Friendly staff. Grate room, swimming pool and gym was cool as. So close to the cbd 👍

🤷‍♂️

large room, comfortable bed, rooftop

stayed here pre- covid and it was amazing now feels shabby and unkempt.

Booking .com had said there was valet parking available, hotel policy first in best dressed , they pointed to a nearby pay park , we drove around for 2 hours unable to find anywhere and ended up parking at a friends miles away , not all pleased , staff very rude , I would like my money back , my New Year’s Eve was a disaster mostly spent finding a park .

rooftop pool was amazing. nice for a evening swim. Staff were super helpful and friendly.

Was a bit of a trek to get to rooms

2 pools, big sauna, central location

whole place feels tired and old