Location

Bed jammed up against wall.

Location, excellent communication, great front desk staff

Nothing

Location was good but not perfect. We opted to get an Uber back from Cuba Street as our faculties are beginning to fail!

We found the step in the room hazardous especially at night.

cosy very happy

location and access

the step down into the room so close to the door

convenient to shops

convenient location quite quiet

slightly run down , could hear other guests and smell their food

Quiet, clean room, comfortable bed, good value compared to other properties in the area, friendly, helpful staff

Decor a little tired (peeling paint on ceiling), tried to open the window and it felt like it was going to fall out of the frame, the room had steps from doorway down to the main area and down to the window area - even though our paperwork mentioned that there would be steps we still tripped a few times...

Good beds, great faciliites, clean and tidy

Could really do with double glazed windows to help with traffic noise - our room faced the motorway and there was constant 24 hour white noise from this. For $230 a night it should really be quieter.

Check in was easy, friendly helpful staff.

We wanted to watch TV after our busy day, but the TV would not connect to the service network. Fortunately it did the next day

The location was great - conveniently able to walk through to Lambton Quay. Room was clean and tidy and good heating. Bed was clean and comfortable.

Traffic noise at night from motorway was loud. Our bathroom was pokey, and the shower door was broken so couldn't close properly. Advertised a pool, but you had to walk down the road for this.

Very comfortable but having to park our vehicle at a distant carpart was not ideal for two elderly ladies who had all our belongings stored in the car.

See abovei

Great location for walking city access

Facilities are getting old. It’s clean and tidy but tired. The lower price does accommodate this though.

location and kitchen was awesome to use!!

was very cold.