ロケーション

特に無し

Me gustó la limpieza y lo cuidado que se encuentran las instalaciones.

En el desayuno buffet hubo una máquina dispensadora de jugo de naranja que no funcionaba y fueron los 2 días seguidos que estuvimos.

Great location, very comfortable

N/a

Personal de recepcio no sap res de la ciutat

Все нормально

Нормально

Unterirdischer Service, ich habe vor der Reise eine Frage gehabt und habe es auf allen möglichen Kanälen probiert (Mail, Nachricht auf booking, Telefon) und nie jemanden erreicht. Erst nach vier Tagen erhielt ich eine Antwort, nachdem ich über den Kundenservice von Booking gegangen bin, und wurde dann auch noch abgewimmelt und unhöflich behandelt. Da hatte ich schon ein ganz schlechtes Gefühl und wollte lieber stornieren, was die Unterkunft jedoch ablehnte. Dieses schlechte Gefühl bewahrheitete sich bei Ankunft ebenfalls, die Rezeptionistin musste ich mehrere Male ansprechen, bis sie mich überhaupt bemerkte und vom Handy aufschaute. Das Zimmer war ebenfalls nicht empfehlenswert, es hatte keine Heizung, nur eine Klimaanlage, weshalb es nie wirklich warm genug wurde (Außentemperatur waren nachts 2 Grad). Auf dem Bett waren bei Ankunft viele Haare und Fussel auf dem Laken und den Bezügen. Auch sonst war der Raum staubig und in keinem guten Zustand. Nachts wachte ich circa alle halbe Stunde auf, weil Menschen auf dem Gang extrem laut waren und die Tür zum Treppenhaus zuknallte. Insgesamt wirkte das Hotel recht heruntergekommen und etwas zwielichtig, das Publikum ebenso. Ich würde hier auf keinen Fall ein zweites Mal übernachten, ich kann mir die vergleichsweise guten Bewertungen hier auf Booking nur damit erklären, dass das Hotel bis vor kurzem zu einem anderen Konzern gehörte (Best Western) und vielleicht noch aus dieser Zeit Bewertungen stammen?

Die Lage

Unglaublich schlechtes Frühstück. Spärliches Büffet, Kaffeemaschine kaputt

The property was in a good location within east walking distance of the Reichstag Building, the Monument to the Dead Jews and Topography of Terror. It was clean and staff were polite.

The room was very small and although I purchased a business room with Queen bed this was in fact a room with two single beds pushed together and provided with two single duvets.

Location is excellent! Quiet street close to all neccessary transportation and cafes.

If you plan to sleep longer than 9 am, you should choose some other hotel/room. Slamming doors, noisy trollers and other guests can be very disturbing. It was the only negative side of our stay. Maybe using carpets will help?

So central - just a short walk away to train station which gave access to everywhere.

The milk. Not like home, but to be fair- the whole country hascthe same problem

It was clean, the shower had good pressure and they offered other services that were well worth the money, at no extra cost

It was a little cramped I think it would benefit from a smaller bed or to loose the table as it felt hard to move around the room

Great location in the heart of Berlin and good value for money

The location was excellent and we were able to walk or catch local trains. Close to the river with a variety of eating places. Easy walk from Berlin hbf and located in "east" Berlin. Also the mall at the local station was close and very handy. The staff were excellent in that they were friendly and helpful at all times. The room was small but very comfortable with a bathroom and separate toilet. Breakfast is available but we didn't use this service. A kettle, tea and coffee provided on request. We would stay there again.

The location is great, close to the metro, in the center of the city, the rooms are clean, the staff is friendly, it is nice to have separate shower and toilet

There were no slippers in the rooms, if you come from the other side of the world, you need to buy slippers to avoid walking barefoot in the room. There is no mini bar, they give you a cup and kettle in a box for coffee and tea. This was a bit strange.

Location was good although a little far from the airport.

A refrigerator in the room would be helpful, particularly in the warmer weather. We had access to a kettle but couldn’t keep milk or butter if we wanted a snack during the night.

Great location, close to everything but still quiet. Very helpful staff.

Everything about it - location, room & staff.

None

Location is perfect to mover from there to everywherr. Just one stop from alexanderplatz.

Great location., good shower, option to make a tea/coffee in the room

Expensive breakfast, terrible pillow. Bad noise isolation.

The room was too small. One shower towel for two people was insufficient.

All went well, Location perfect Food fab

nothing

great location was there for half marathon. close to start and near train station. staff super helpful.

can’t say anything negative.