front desk service

no bell boy so terrible to get into your room with a suitcase .

Location and price

Checkinn and parking

Location is great. Close (like 200m walking distance) to Jan Thiel Beach area.

Villa 21 was not clean and hygenic. Cushions of outside chairs were really dirty, missing 4th chair outside (was not added after we asked for it), toilet looks dirty, bathroom similar and no warm water in the main bathroom. Owners apparently do not care about quality.

Central location in the Jan Thiel area. Beach, restaurants and supermarkets within walking distance. Large pool area.

Not enough parking spots. We had to park far away from our room. Overall, we were treated nicely by the staff. Except for 2. During breakfast, one of the waitresses came to clean the table behind us and said in papiamentu: “Who ate here? Old people? Do they know how to eat?” Rude and unnecessary comment to say behind your guests back. And later that same day before check out, I went to the reception to ask if there was any possibility to check out later. The staff member looked at me strangely and immediately said they dont offer that service and never have. Which I found weird because the document with the house rules we are given at the check in clearly states we can ask for late check out. I insisted again and said to her I will pay any extra fees to stay a little longer as it was raining and didn’t want to drive in the rain. The lady didn’t want to help at all and I didn’t want to insist more. It really was a shame to experience these 2 events on our last day after the warm welcome we received during check in.

excellent location, lovely pool and clean rooms

The dinner menu could be improved, quality not quite there. Other than that we had a very enjoyable stay.

Distance to beach was 3min walk

Breakfast is not a buffet, but order what takes to long and is an issue if you have appointment.

nice location and close to beach with restaurants and supermarket nearby. spacious apartments

no hottub

The rooms looked very fresh and newly painted. Workers were very active to maintain the resort.

pretty and comfortable

The breakfast was not so good. The bacon was burned and I think the food is too little for that price. The most that I liked was the garden view, the welcome drink and the comfy beds.

The food and there was not enough appliances in the room.