Hotel team perfect They are very helpfull and I really thank you so much to Ms Elisabetta for her support She is very kind person

Everything The staff really made our stay. They went above and beyond to .ake everyday special. A special thanks to both the breakfast and dinner team. You guys were great. Keep up the great service.

Beautiful place, great atmosphere, great food and professional and friendly staff. Thank you very much for your hospitality.

nothing to say

beautifully decorated and stylish

some rooms have poor view

everything - it’s very clean

nothing

a gorgeous old hotel

it was cold in the lobby and restaurant, the bathroom was old and full of limestone, the food disgusting, a few options for breakfast. the personal was nice and tried their best.

The most incredibly beautiful hotel. Comfiest bed. Beautiful decor. Amazing Room.

size of the hotel

hotel reception the guy had his both legs ontop of the chair, he wasn’t helpful. i received my bags 30 minutes late, i asked the butler she was a lady also she offered her assistance and i have asked her for information about covid 19 restrictions about my flight tommorow and how can i reserve a car with a driver for this one night stay,,,, yet i haven’t received anything back and she didn’t leave my inquiries at the ftont desk. also when i checked out the guy wanted me yo pay the tax of the night and hr accused me that i had a pizza and lobsters for dinner which i didn’t have or any other meal at the hotel, so i just paid the tax of my stay. although i did pay the full night with tax snd room fee before my arrival!!!! and he wasn’t professional when i asked gor the bill that said i had lobster and pizza. but he didn’t have one. i have stated in 5-6 star hotels around the world and this hotel wad the sorst hotel i have ever stayed in…. anc i promise i will share my experiences with anyone memtiones to me that they will stay at that hotel that is a promise. also the manager said that she will refund the tax. and yet they still didn’t do so. and that is what they call customer excellence and service.

the location of the hitel is very good, we enjoyed Rome, even by walk from there, not only by car. The services of the hotel are exeptionaly and gentle. We have been with our two little kids and they took on consideration at any step this fact.

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Butler Service & Caroline she was the supervisor at the lounge and was absolute “First Class”

old property and clean

the style

Clean and well taken care of!