Super freundliches und hilfsbereites Personal.

Lage in Ordnung, schnell an der Playa. Preis/Leistung haut komplett hin.

-Der Pool war ansich ganz gut - Die Rezeption und das Wohnzimmer sind sauber und schön

- Männliches Personal sehr unfreundlich - Respektlose Mitarbeiter - Man kann keine Gäste mit aufs Zimmer nehmen - Sehr rassistisches Verhalten - Wir wurden 50 Mal gefragt, ob wir wirklich in diesem Hotel sind und keine anderen Leute mit rein geschlichen haben. - Da Sie uns nicht vertraut haben, haben Sie uns ca. 2h beim Pool beobachtet um zu schauen, was wir machen. - Keine Frauen ins Zimmer mitnehmen dürfen - Jeden Tag das gleiche Essen - Klotür nicht abschliessbar

I was my second time in HSM Reina del mar - and again everything was ok- like the first time. I like the hotel, the staff especially Yasmina from reception desk- always was helpful and kind! Big plus was early breakfast for us! Thanks for all. See you again!

there was no good label of food- and i am always ask the cooker for meals

Il personale molto gentile

Le camere sono datate, la vasca in bagno era vecchissima quindi dava senso di non pulito.

Very clean room and the hotel. Friendly staff with a good choice of food.

No dislikes

I would highly recommend the hotel, everything was great, from staff, food, location, cleanliness to service. Will be back definitely one day!

Everything was perfect.

I liked the variety of foods during the breakfast and dinner :) everything was so delicious :)

Other hotel guests were very noisy at night. Some guys was screaming and shouting in the coridors.

Close to the sea, close to the airport, clean, nice staff.

Very bad internet, no fridge in rooms. No safe in the room, only very small lockers at the reception (a laptop does not fit, you can't store there even an iPad). Very tiny rooms, tiny bathrooms.

Really close to the beach, I'd say it was located in a calmer part of the resort. The room we had was good, no hairdryer tho, but didn't need it in that weather anyway. We had breakfast and dinner included, they had a great choice of salads, fruits, pasta, fish and meat, veggies, desserts. I'd say it was a vet good 3 star hotel. Staff was amazing and very helpful! Overall had an amazing stay.

Wouldn't recommend it for a family holiday with small children, as it's a party resort and there were a lot of loud youngsters. But again, this didn't bother us that much.

swiming pool

staff

Location, better food like 1 year ago.

noisy elevator, during the night

Everything was good and taste. Lots of choice. Fruits are delicious and tasty.

Smell of the drain

excellent room with a balcony and sea view buffet breakfast and dinner surpassed all expectations friendly and helpful reception staff

nothing

Breakfast was great, rooms were spotlessly clean & staff helpful.

I didn’t enjoy the evening meals however for what we paid it was a bonus having the meal included.

staffs are really friendly and helpful especially in restaurant and reception.

There is no shampoo and Toothpaste in rooms. There is a range of foods in restaurant but The quality of the food can be better.

Quite close to beach. Silent surrounding. Everyday made bed. Friendly staff

Food variety was average. No juice/water during dinner, just for purchase. Mold in room, besides shelf. Little bit annoying light in balcony in evening, which you can't switch off. Poor cocktail making skills in the bar.

Super good service, and clean rooms!

No fridges in the rooms.

Air conditioning and cleaning

Food, restaurant staff miserable, room needed refurbishment

great value for money, excellent breakfast and diner

for 3 stars nothing

The prices are good, the place is great, clean, really enjoyed my holiday

Could not pay in cash at the bar, it was not allowed to smoke by the pool.