From the moment we arrived we were treated like royalty. We were met with big smiles and greeting, our bags were taken at through to reception. Then a brief tour of the hotel, as we were shkwn to our room. Every member of staff was courteous, friendly and helpful, nothing was a bother and everything was met with a smile and attention to detail. Lovely grounds and quiet location, although you are in a hotel in its own grounds, it feels like you're in the forest. We dined in the conservatory and the food was superbly presented and accommodated our requirements. Overall an amazing place to stay and unwind and enjoy the peace of the forest.

Turn down service letting themselves in the room while I was taking a bath, so best to lock the door or put the DND notice on the pitside. A purely accidental issue but one that was a little embarrassing in the moment.

Wonderful setting. Beautiful grounds and deluxe room. The staff were all so amazing and very friendly. Would have liked to have stayed longer!

Nothing.

The location is fabulous. The koi carp ponds were excellent.

The price of the drinks were rather steep but the food quality was great.

Everything! The staff were exceptional. Restaurants were also excellent.

Service a little slow at breakfast.

Stunning character building, in a wonderful setting.

I found it an expensive stay.

Very high standard and menu choice, fantastic table service in the restuarant, great spa and massage facilities. A wonderful location for a break, celebrations and weddings.

Porter service for luggage from car park, more disability parking space.

Room exceptionally clean

That Non Disabled Blue card holders were allowed to use Disabled spaces and I had to park elsewhere.

Service, quality of food, history

It was perfect