had a gym and could relax in pool and sauna

bedroom coke

I love the Ben Nevis. staff are so friendly. and very attentive.

I think they should have advised us they had a wedding reception , on the Saturday night. right below our room noise was so bad in the small hours as we were trying to sleep for an early rise next morning for drive home other than that I can’t fault it.

Nice comfortable, spacious room and good spa facilities.

Evening dinner was a limited menu designed for the coach party. Our vegan dinner was unimpressed.

The properly was mostly cheap and cheerful. Pool was good and breakfast had plenty of options.

Room was in need of a deep clean and some updates wouldn’t go amiss.

Friendly, helpful check-in lady. Leisure club pool and Spa pool.

The place is in a state of disrepair. Lackluster, dated, dirty change rooms in leisure center and devoid of atmosphere.

Location, facilities, food.

Ha ha ha, can I really say? and it depends on where you stay in the hotel as it is so big. I was out everyday walking and getting to the summit of the big Ben over the road so, early nights and early starts were important but being over the ballroom where there was a live act every night was very noisy. I was so tired, I eventually slept through the noise! 🤣

the pool was the business

lack of restaurant

Restaurant and Bar was good.

Room 10 was very cold, after one night we asked to change the room and we moved in to room 6. There was a problem with booking, I booked a double room and they said that I need to pay extra 10£ per night because I paid only for one person to stay in. For me this is not normal. Anyway we will not come back 100% Swimming pool the same was very cold. They say that will fix it but during our stay 3 nights still didn't.

the leisure facilities

Great location beds were OK Very old fashioned

The heating was so high in the corridor and bedrooms I had an awful headache and terrible sleep im ashmatic so was so uncomfortable We had to open all our windows no way to turn the temperature down . Both taps were running hot water 💧

location was great and the breakfast was tasty and had allot of variety. and the pool was a great addition but closed at 5:30 which due to other plans I couldn’t take advantage of it

had so minor issues which I brought up to the reception staff so I shan’t mention those as they were sorted whilst I was occupying the room. but the pool closed pretty early

The bedroom, gym also atmosphere was lovely.

Found the breakfast disappointing for the price both me and my partner and I were disappointed.