Good sized room. Beds not too soft, just right. Clean and tidy. Close to beach.

Odd cooking smells coming through aircon. Bathroom is a little dated.

Location was excellent. Security of the property. No road noise. Close to Cavel Ave and the beach.

The only negative is the room fridge needs upgrading. Would not freeze anything and the microwave did not rotate food.

Rooms weee clean and comfortable in a great location

absolutely adored the common areas including the pool! was a gorgeous entrance to the stay

some of the facilities inside the room need a bit of an update but it was still lovely!

The hotel has a very beautiful infrastructure, it is centrally located and with a good view. The wonderful staff!

t is not a 4-star hotel. The facilities need maintenance, the carpets are stained, the furniture in the rooms is old and the cleaning is quite precarious (we got a paper tissue under the bed)... there were scratches on the walls of the halls, a stain of coffee or red wine was at the balcony.

Cafe food was great. Location, pool,

Rooms have no blankets. Cover on bed is scratchy.

We had a basic room but was very clean and comfortable. We were able to walk to the beach and down the streets .

staff is good and easy to talk with. check in check out process is seamless.

Location is great and spa was great.

- no toilet bush - Aircon didn't work properly - No bathroom storage

location was great

cleanliness.

location Zac concierge top job Housekeeping perfect

Staff at check in were ho hum Couldn’t of been more uninterested When we booked I called and requested parking and was advised yes Only to be fobbed off at check in and told to park away from the hotel! We will not be back

I like that is close to the beach and the shopping. Many convenience stores and restaurants.

Parking is EXPENSIVE. There are no free parking for guests. I stayed 5 nights. But, everyday the complimentary items like milk and teas and coffees are not replenishes. It's unpleasant to request these items daily. This is the first hotel where I've experienced this. Hotels I've been to have regularly done this, it's priced in the cost of the room each day. The soap, shampoo and conditioner are not topped up so they run out and we have to ask for refills. We've left notes with the requests and they were ignored

The location is perfect, close to the beach and shops Bed is comfortable Lifts are available all the time Pool was good Breakfast was good

1. Fridge was not working, replaced 2 days later with a bigger one which did not fit in the cabinet 2. One light was not working 3. Water leakage from the ceiling in the corridor 4. Some staff members were not welcoming us or smiling at us 5. The window curtain dropped on the head of my wife, was fixed a day later, then fell again on my children 6. A cockroach was seen in the room and the staff said: it's just a bug! 7. No soap bars were there in the bathroom to wash hands, but liquid shampoo was available 8. Initially there was no car parking spots available and I was advised to park my car in a public car park nearby which I did and paid weekly fees. After I complained to the management, they offered me a car parking spot but asked me to pay for it. Later on, I complained again that I'm double paying for parking, another receptionist offered to waive the fees. On checkout the receptionist was about to charge me again for the parking as she could not see the fee waive until another receptionist helped her to find the note.

breakfast

old and very unhygienic corridors. the room was too old and had not been refurbished for ages.