Great atmosphere

Perfect

Proximidade com a largada da maratona, q foi o propósito da viagem

Hotel grande, impessoal. Executive club não oferece opções durante o dia, como lanches e snacks. Bar tem poucas opções de pratos e alguns restritos ao horário de funcionamento dos restaurantes do hotel. Não senti acolhimento e atenção ao hóspede. Pareceu-me com um hotel básico, mais para 4 do que 5 estrelas.

fantastic lift system rooms very quiet good pool area very good concierge operation

restaurants could have a better variety service in Metropolitan was slow to non existent quality of breakfast assortment- no small cups f.jam,area to crammed when operating at 7.00- 7.30

Tolles Zweibettzimmer im 34. Stock mit toller Aussicht und Zugang zur Exekutive Lounge im 37. Stock. Und den Shuttlebus zur Shinjuku-Station fanden wir klasse.

Die Exekutive Lounge hat eine tolle Aussicht, ist aber recht oft ziemlich voll.

The hotel offered a free shuttle to the heart of shinjuku and that was the best part of my stay.

Everything else. I paid for their executive tower suite but the bathroom is exactly the same as their regular room which was tiny. The service staff made sure to point out that I made my booking via booking.com and not through their direct website. Thus I could not request for simple things. Made me feel like I was lesser of a guest.

the best hotel and manager during my check in..pls extend my regard to him

NONE

The food at the restaurants was fabulous.

Shuttle- breakfast- room view - room service - connecting to train station - staff kindness specially Ada from reception 😌

Nothing

Great location, great food, the rooms are quiet and the breakfast and dinner options were fantastic.

Location and access to subway were good.

Feeling its age and could do with a refurb to justify the price and keep up with other 5-star international hotels.

Location of the Hilton Tokyo hotel in Nishi-Shinjuku, the heart of Tokyo's business, shopping and entertainment district, is very convenient. Hotel runs a complimentary shuttle between the hotel and Shinjuku station. Hotel offers excellent choices for the breakfast though limited options for the vegetarians, which can be improved. Staff of the hotel are very cooperative, friendly and helping.

Room rate is very high compared to similar hotels in nearby locations. Surprisingly, the hotel does not credit the points to Hilton Honour account if the booking has been done using the websites such as Booking.com. I think, that restriction should be removed.

the room is clean and the location is perfect. Traveling with someone I loved.

none

very good hotel in good position

rooms were on the small side and the bathroom was very small

The location is situated around 1km away from the busy streets of Shinjuku. It’s right beside a university medical area, it’s pretty quiet with a few ambulance sirens. They provide free shuttle bus to Shinjuku Station every 20 minutes and back again to the hotel.

The breakfast is just standard, the pool is very small (I think it only fit 4 people). Usually for Japan hotels, they provide with a good amount of Soaps and Shampoos, but the room we get gives us small bottles of soaps and shampoos, so for the 4 of us staying in the suite room, we have to call everyday for more.

Largest room in Tokyo for that price range Super large bed Great view, lots of light (which can also be an issue, read cons) Perfectly clean, classy transparent bathroom Incredible staff service, I got sick and they managed to find a clinic super quick (my japanese friends spent hours on phone and couldn't find one) Saved my trip to Okinawa, a million times ありがとうぎざいました

No balcony or even a window you can open, lacks of fresh air Old style curtains, they don't close that good so if you're a light sleeper lilke me expect to be awaken by light at 5.30am