Great services

One day but was great

the breakfast menu

Location and facilities

Nothing

The location was okay.

The cleaning service was terrible. When i first entered the room i noticed the tissue box was already opened, there was hair on the pillows and bed and stains were visible everywhere, on the bed, on the floor, on the walls, and in the bathroom. Speaking of the bathroom, the tissue was not new again, there was only one towel (hinting that someone had already used the other), the toilet seat had old stains, and there was hair under the sink. The next day came and I prompted for room service and upon returning to my supposedly clean apartment, the cleaning service had left my used wet towel there (not replacing it with a new one). Also, whenever I came up to the floor of my apartment, there was always a foul smell coming from somewhere, people tend to leave food outside of their rooms. I rarely rate anything here but for this hotel i really had to, in the hopes of benefiting someone who's considering staying in this unsanitary hotel. If you do care about the cleanliness of your stay, i strongly suggest you find another place.

Not clean

Not clean

it’s location. it’s on the outside skirt of the city of Hail so you don’t have to deal with traffic if you are passing by only.

The lobby and breakfast area were freezing cold. very uncomfortable because of it.