كل شي رائع

لا يوجد

I liked the magnificient hall and pool. The breakfast was absolutely fantastic with plenty of choice and delicious meals.

The check in experience was ok but the waiting line not with only one staff member. The bathroom is old for this standard. The iphone charger from another age. The spa is average with a sauna not at temparature and a haman way too hot. The worse was the customer service for a reservation change - they did not understand, no confirmation email and wanted to kick us out one day before.

الفخامة، الجمال، الموقع، النظافة، خدمة العملاء (عبد الله الصميلي)، خدمة السيارات، خدمة الغرف، كلها بمجموعها أعجبتني في فندق الريتز كارلتون.

اهتمام الموظفة اسيل الرحيلي وتعاونها بلغناها اننا عندنا مناسبة ذكرى زواج وما قصرت جهزت الغرفة بكيكات ومشروبات وورود + العشاء كان الاكل لذيذ + المكان كان نظيف ومريح والخدمة جميلة

المطعم اثاثه قديم نوعا ما + بعض الويترس الفلبينيين بطيئين في الخدمة + السعر مبالغ فيه

الموظفين قمه فالسعاده

كل شى اعجبني و

كل ما في الفندق استثنائي

لا يوجد

🔥🔥🔥

Hotel staff was extremely welcoming

NA

فندق فخم ونظيف جدا واثاث راقي يستحق 10/10

كل شيء اعجبني

فخامة

لايوجد

كانت إقامة رائعة بكل المقاييس

كل شي كان جميل

good set up

the service can be improved, they lost my bag for an

Indulging quality

Nothing

كل شي فاخر وجميل

اسعار الخدمات مبالغ فيها

all of them

non

Staff friendly, excellent services, indoor swimming pool, so everything is awesome

Nl

recently had the pleasure of staying at the ritz carlton hotel, and I can confidently say it was the best hotel experience I've ever had.entrance From the moment I stepped through the grand entrance, I was enveloped in an atmosphere of opulence and elegance. What truly set this stay apart was the incredible warmth and politeness of the staff. Upon learning that I was visiting from the hospital, they went above and beyond to ensure my comfort and well-being. Not only did they make sure I had everything I needed, but they also surprised me by upgrading my room to a breathtaking suite. The gesture was beyond generous and touched my heart deeply. ( mowahab , Omar , mona ) Each day brought new surprises that left me in awe. The hotel staff took it upon themselves to send me thoughtful gifts and messages, creating an environment of care and positivity that I had never experienced before. Whether it was a platter of fresh fruits or a bouquet of fragrant flowers, these gestures turned my stay into a dreamlike experience. Waking up to a personalized message and a small gift on my bedside table became a cherished routine. The attention to detail and the genuine thoughtfulness behind each gesture truly made me feel like a valued guest. It wasn't just a place to sleep; it was a haven of luxury, comfort, and emotional support. The accommodations themselves were nothing short of spectacular. The suite was a haven of tranquility, adorned with exquisite furnishings and offering breathtaking views of the city skyline. Every amenity I could imagine was at my fingertips, making my stay an indulgent escape from the everyday. As I reflect on my time at the ritz carlton hotel, I'm filled with gratitude for the incredible experience I had. The staff's kindness, the opulent surroundings, and the daily tokens of care turned a simple hotel stay into an unforgettable journey of healing and rejuvenation.

Nothing

Everything was exceptional

Excellent facilities

A bit pricy

Staff were all good and helping customers specially Mr. Muhannad and Mr. Abdullah in main reception..

The luxury and quite atmosphere makes your stay special.

The place is important in demonstrating the decorative characteristics of a particular class of cultural places

the food was really bad and old not fresh in the breakfast and lunch as well.

The hotel is a Ritz Carlton, so your expectations are already high. Given this, the Riyadh property is just an average 5 star luxurious hotel. The best: the staff, the nice in-door swimming and spa and the food in the restaurants. The room was very comfortable - but you do not expect less. So overall, a very nice hotel that has a nice decoration - if you like Arabic influence decor - a great location and very quiet.

Minor things, but that you expect do not happen in a Ritz: - we walked around the property and many parts were not cleaned and clearly had not been under going maintenance for some time. - It is summer, and inside is great, given the high temperatures, but no use of the gardens and no possibility to have a coffee or enjoying outside at all. - The view from our room, was to a dump, outside the property. Not very exciting. - Finally, we wanted to experiment some Arabic experience, like shisha, but were informed that this was not possible. So we ended up going outside to just enjoy coffee and shisha.