Aamiainen oli mainio, maittava ja sisälsi kaikki perusjutut, joita hotellivierailijat tavanomaisesti odottavat, mutta 18€ aika korkea hinnaltaan. Henkilökunta ammattitaitoinen ja hymyilevä. Hotellin sijainti on loistava ja julkinen liikenne helppokäyttöinen sekä mutkattomasti toimiva. Suomalaisena ilahdutti erityisesti Kone Oyj:n hissit ja SAUNA, jota tosin ei nyt ehditty testata.

Henkilökunta olisi ehkä voinut mainostaa ja tiedottaa esim. saunasta ja kuntosalin käytöstä hieman myös oma-aloitteisesti, mutta olisivat varmasti kysyttäessä opastaneet. Kaikki meni kuitenkin kokonaisuutena hyvin. :)

The position of the hotel is excellent because you can easily reach the centre of the city by a 10 minutes walk. the staff at the reception was very helpful and the room that they gave us was spacious and super clean.

The location was ideal , within walking distance of the main attractions , quite quiet. The room was well equipped which helped to keep the cost down. There was a fabulous shop close by which had everything that you could need.

Being an inside room there was no view & it felt a bit claustrophobic as it wasn't possible to open the window. The end panelof the shower cubicle is a bit of a danger hazard - it's so clean that you cannot see it & could easily bump into it.

The receptionist is friendly

The hotel is in a bad shape. Maintainance is bad.

Convenient for train station

Room faced a wall so very dark

Staff were very attentative,location was pretty good.

I don't think it was as clean as it should have been,however,that is not the worst of it-the bottom sheet did not fit the bed properly and kept coming off revealing a tired old/flat and somewhat grotty mattess-unacceptable. Parking was an issue and quite expensive even at the discounted rate from the hotel.

Very kind and helpful staff, big rooms, great location

The bed was a bit too soft, TV could have the YouTube app

We liked everything.

The bed was not the most comfortable. Also the pillow.

liked the location, easy access/walking to center, Prater, U-Bahn, Tram right across the street. Room was nice and spacious, great view. Loved having the kitchenette. Grocery store close by. Hotel is right by the Danube Canal

Fair amount of emergency vehicles with sirens blaring driving by at all times

Not good wasnt much choice , only had very minimal amount , got told I had to pay extra for my wife aswell because I was told I only booked a single and not double room, which when booking I could not amend the room , but didn’t think it was a problem has I booked for a double , no one said we had to pay extra when we went in breakfast on the first morning, but charged when we checked out

Breakfast and situation . Allso the communication about breakfast from both the hotel and booking . Com .

Breakfast was minimal like a continental breakfast and certainly not a buffet.

Breakfast.

good staff, clean, great that there was a small kitchen

bit far from main tourist area, especially with baby and toddler

Modern clean facilities, breakfast tasty. Very good location easy to locate.

not enough pillows

Breakfast was versatile and satisfactory. The location was perfect - a 10-minute walk away from the Innere Stadt, well-connected to the rest of the city and easy to find. It is in a safe area, and our room had an amazing view. The room was spacious and clean with an organized and fully supplied kitchenette with clean towels and TVs in each room. It's great for accommodating three people.

The receptionist who accommodated us seemed a bit absent-minded - we weren't told we need the room card/key to activate the elevator, we weren't told when and where breakfast will be served, he forgot to give us the room key, we didn't know we weren't charged for our last day of breakfast until check-out although we agreed to pay for the total days of breakfast at check-in. We are aware that guests should ask for any additional information, but we expected to be informed about the general functioning of the hotel at our arrival. Other than that we had no complaints, and the restaurant staff was very friendly and kind.

Wonderful clean, bright apartment, with a kitchen, bathroom and large bedroom. Close to the Danube River for nice River walks. It is close to a good grocery store.

Operating the cook top was confusing. You needed to turn a mob on the wall to start the cook top and keep turning it every 15 minutes Then you turned the nob on the stove top the right. it is very important to keep the fan going because if the fire alarm goes off the fire dept comes and you are charged 500 Euros.

Spacious and spotlessly clean Apartment. Staff very helpful. Really central location; walking distance to centre. Tram lines 1 and 2 stops very close and get you to all the main attractions. Billa grocery store few minutes walk. Highly recommended excellent value for money.

Practically nothing.

Arrived around 11am due to early incoming flight and the room was already available. Nice room, very central, easy check-in, not much else I could have asked for.

Nothing to be honest.

The location of the hotel is very good, close to express train to the airport, to the city center and the public transports.

The air of the room was very of very poor quality, due to the fact that it is was not allowed to open the window and the AC/ventilation system was not working properly. This resulted in a very unpleasant stay, we could not sleep well any of the 4 nights we stayed, we could not enjoy the accommodation at all, since the room was very hot and with poor quality air. Ultimately the staff/management did not help and support, they just repeated it was not allowed to open the windows. We believe this information should be indicated prior to the booking, as it is equivalent to have a studio without a window.

Location, very close to city

Bed was a pull down type and was too high making it difficult to get out of. Additionally it took up too much room so you could only get out from one side. The worst part was that we couldn't open any window due to "government regulations". No view either.

Great location.

Little variety of food for breakfast. WiFi speed is quite slow.

great location and facilities

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room was perfect, it had everything I needed for my short stay of 4 nights, fully equipped (microwave, fridge, electric kettle , kitchinet,. dishes, etc Location was perfect, close to the center and public transport

the sink of the bathroom did not drain correctly, but I called front desk and they repaired immediately