Location

Service bad, Clean bad, Property very old

Central an Great location to shops an restaurant s an taxi service bookings were great

I didnt like that the massage chair didn't work /calf massage chair in room ??

Old 3rd class property no good air conditioning bad small all over no wifi nothing was good there

everything was bad 3rd class

The location is great and the service is great

Breakfast is too oily, not good.

Perfect location!!! It used to be Crown Plaza hotel, and changed its name and probably the owner, instead of renew the hotel. Reasonable price!

Feels pretty old and not renovated.

Very good location

Super old facilities! Leaking shower and leaking toilet. Hot and humid in the room. Very noisy AC.

location,location, location.

very old and broken facilities. chair is broken, aircon was running on fresh air only, highest temperature in my room was 29 degrees, and pool/fitness centre was not open.

Location is great. Room was clean.

Location is great. Room was clean but furniture was old style.

Staff as helpful as possible given the COVID restrictions

The credit card facility didn't work for Visa / Mastercard. We had to pay by Alipay, which we could luckily organise. (It seems like they were set up for Western cards, but the link appeared to be faulty.)

Centrally located. Breakfast was great.

Very dated.

Service and breakfast was good. Location is excellent.

Hotel is dated, need a renovation. No proper aircondition in the room.

The breakfast was good with a lots of choices. The location was also very good.

We found a lots of dust in the room. Also, the room was very warm and it was not possible to use the A/C or to open the windows.

The staff is lovely and helpful Location is brilliant

The facilities are getting very old We can feel there’s no much activity lately, most of the services are on hold and quite less international orientated than before Terrible internet speed, could not even send excel files...

Good Breakfast, clean Hotel, Pool, Gym & the famous Steak Restaurant were closed

Very good location Bedding ok

Hotel needs to be refreshed Rooms have old and worn furniture/equipment Quality /price not good Expensive additional bed for these kind of standing

The location is excellent. Right next to the equivalent of Oxford Street and within easy walking distance of the Forbidden City and Tienanmen Square. The room was fine and the cleaning lady was very friendly, nice lady who was very attentive. The breakfast is good. I read an article that said that Western Breakfast wasn't god enough. Maybe she should stay at home in america then. Plenty of variety both Chinese and Western with eggs to order. The omelettes are very good as are the Chinese dumplings.

As I have said before the decor lets the place down. Dated and drab. The whole hotel needs a thorough refurbish.

The staff are excellent. Some in the Club Lounge even remembered us from our last visit 10 years ago. The location is ideal for walking to Tienanmen Square and the Forbidden City. We always choose a club room with breakfast included. The breakfast is good and the complimentary food in the Club Lounge between 1730 and 1930 is enough for us in the evening. The cleaning lady on floor 7 is very friendly and proficient at her job and looked after us very well.

The hotel needs a refurbish as the decor is worn and dated. After 24 hours of travelling I didn't appreciate being told at check in that our room would not be ready until 1500 Hrs when it clearly states on the booking that check in is at 1400 Hrs. However this was quicly sorted and we were given a room upgrade which was nice. The breakfast food is excellent as are the chefs and waiters although they need better guidance from the manager as they do not clear tables quick enough and the plate storage shelves are dirty. The ceiling lights in our bedroom and bathroom appear to have been installed by a 5 year old. They are miss fitting and excess amounts of plaster filler only fill some of the gaps.