All staff were pleasant and helpful.

Digitised visitor handbook. Breakfast hotplates didn't keep food for long.

Excellent and helpful staff

Noisy at night and in the early morning

Location was excellent customer service was excellent

Hotel induced Insomnia, now I know why there are ear plugs in the room. Buskers with the non-stop loud music and thumping.

I liked a goody bag on arrival and that we could check in early. I enjoyed two complimentary waters. Location was perfect. Staff friendly and helpful. Great facilities including a bar. Breakfast was superb and spoiled for choice.

Rooms were a little pokey. Very pricey to book, but in fairness it was a last minute reservation on a busy weekend. So for me, value for money was a little lacking. Elevator a little fiddly to operate.

staff were outstanding and very clean hotel with nice amenities

temple bar was a good one time place to stay but very loud and crowded. it was hotter than normal at night so no air flow through rooms was a little uncomfortable

close to everything!

the noise

Breakfast was superb. Staff was first rate. We had a good stay.

Good location friendly staff

Noisy area bit expensive... issue with flushing the toilet

Great staff! Nice breakfast and well kept property located in the heart of the most popular area of Dublin.

Spacious room . Very clean . Plenty of towels . Excellent location . Staff were super friendly.

Great location and friendly helpful staff

Nothing!

the location is fantastic you are right in the midst of everything you need. bars, shops, atms, restaurants. they came to the room with a beautiful card and birthday cake for my partner. clean and fresh rooms

be sure to ask for your discounted parking ticket on check out or you will not receive the 50% off parking, if you don’t notice the small sign stating you need to ask for your discount. I don’t know why they can’t just ask if your parking or not and remind people. luckily I noticed the sign last minute. breakfast was not included and was an extra 14.75 a person. we weren’t asked on check in if we would like breakfast infact we weren’t even told it wasn’t included. on check out there was one member of staff on the desk and a very long line of people waiting. it would be good if they had a key drop off box for people checking out in a rush.

The location was amazing! When you walk right out the hotel door; bars, restaurants, etc are only a few steps away. We thoroughly enjoyed having the grocery store right across from the hotel. The staff was very friendly. We booked a room with a City view. However, we ended up with a small alley view. The hotel management asked us how's our stay so far at booking.com. I told her that we didn't get what we booked. And, so she was very kind enough to upgrade us to a Suite with a City View. Thank you so much!! We will book there again in the near future.

Nothing. The management made sure that they solve the issue.

amazing location, breakfast was fantastic!! beds were really comfy, staff on reception couldn’t do enough for you!!

absolutely nothing!

The entire experience exceeded my expectations, from the staff to the beds to the breakfast!! Would definitely recommend

All areas were clean and fresh, the bedrooms were clean and the bed very comfortable. Additional pillows were available in the room. Breakfast offered a lot of options. It was fresh and of a good quality. The hotel is in a central position to explore Dublin.

N/A

Staff were amazing and domed out free ice cream to the kids when we waited for room to be prepared.

It has got a bit dated and has not been upgraded in decades. TV, USB ports, radiators didn’t work in room, which had an unpleasant smell.

Wonderful staff. We had a minor medical emergency on the bank holiday and the reception staff were Wonderful with advise and what to do.

Although we did get a room upgrade, the room was extremely cold even with heating on full, the shower was not great at all being far to hot to extremely cold to use ans the toilet would take multiple flushes and would still become blocked very very easily.