Very close to the airport so it was convenient as our flight home was at 7.55am from Incheon Airport Terminal 1, and we could take the shuttle at 6am and be at the airport by 6.10am. The shuttle bus runs every 30 mins starting from 6am. Drop off is at Stop 14C of the arrivals floor.

Nothing. It’s a nice hotel with restaurants and bars nearby so quite a nice place to stay.

extremely convenient location for in and out of airport, have stayed here before several times..airport shuttle terrific, responsiveness of desk to 2 minor hotel room problems excellent (fast, friendly, efficient and effective), size, comfort & cleanliness of room great. Convenience store on the premises was terrific

Wish breakfast was included ..very expensive Also needed to check in very early, they had the room, but charged a Rewards member for the early hours which we felt was not in line with good customer loyalty service.

This is a comfortable, convenient place to stay if you have a one night layover at Incheon. My daughter loved the big room, and the bathroom. Very cozy and warm, and really nice after our long flight - especially since it was freezing outside!

I think the only thing to be mindful is that the shuttle from the airport to the hotel is only once an hour after 9am, and the last one is at 10.10pm, and the taxis don't want to go there because it's too close to the airport. We just missed the 9.10pm shuttle and had to wait an hour at the airport (which was fine) til the next one. Apparently there is another bus that is more frequent that stops nearby the hotel, but I only found that out afterwards and don't know the exact details.

Very friendly and helpful staff. Very good breakfast.

The red aircon light was quite bright. I would have like to turn it off while we slept, but this is minor. Everything was very good.

Nice staff. Arranged a taxi for us to the airport. Good food in restaurant.

N/A

空港への無料リムジンバスがあり、ホテル前から乗れるので、便利だった。 室内も広めで使いやすかった。

シャワーする時、浴室の仕切りが半分しかないので、シャワーしづらかった。

Das Personal war sehr freundlich. Im Zimmer war alles was man für einen kurzen Aufenthalt braucht. Hatte genug Platz um meine Koffer ordentlich umzupacken. Die Lage ist super - nah am Flughafen und viele Restaurants fußläufig erreichbar. Der Shuttle-Service hat sowohl zum Hotel als auch zum Flughafen super funktioniert und ich war innerhalb in 5 Minuten am Ziel.

Der Sessel hatte sichtbare Abnutzungsspuren und das Zimmer war etwas old school eingerichtet. Hat mich aber nicht so arg gestört, weil ich sowieso nur für eine Nacht da war.

Great location if you need to stay near the airport. The room is clean and comfortable. The staff are friendly and helpful.

Location as it was close to airport & offered airport shuttle as we had an early morning flight.

One of the room lamps I had to pull out extension cord to turn off as couldn’t locate light switch.

The location

Shuttle to/from airport very good. Lovely breakfast

We arrived early from airport, we had to wait four hours until checkin. It would have been nice (as our room would have been ready) for some leeway on this time, instead of us sitting in lobby for this time.

Excellent front desk staff. They were efficient, spoke excellent English and were very nice.

Chose property for location and shuttle. Room was spacious but overall could use refresh (cracked tiles, stained carpets, dated bathroom). Laundry out of order was a disappointment as we were about to begin final leg of our trip. Staff was nice and snack in restaurant hit the spot.

Physically, property in need of refresh.

Location is prime, Free shuttle bus is great. check-in/out are prompt. room facility are old and badly maintain.

All went well, no issues and the shuttle was on time, thank you

Same as our last stay with you. Being from the UK we like coffee with milk and English tea with milk, in the room and the restaurant as well. PLEASE

Stay at the Hyatt for two swimming pools.

It was very easy to reach from the airport. The room was quite large and had a very nice bathroom. The bed and pillows were comfortable. It was very convenient that a convenience store was located in the hotel.

3rd time we have stayed, each time there were problems with rooms

some lights not working, a/c not available, no English tv channels available, difficulty charging phones very low toilet and wash basin icy female receptionists, reluctant to give information

location

quite old hotel, better not expect much

proximity to airport

no air-conditioning in the room. no shuttle bus service in the early morning e.g. 5am. the message replied by booking .com to me on the shutter bus schedule is very confusing. booking.com should review the auto reply from the system.

proximity to terminal 1 at the airport

The airport shuttle is convenient. The room and bathroom are clean.

Noisy fridge. Their facilities are a bit old.

Airport shuttle and practice area for golf

The location

There was a fire false alarm in the building at 3am in the morning....handled poorly