The fact that it was near to everything

The price of the accomodation

Everything was perfect, from the reception to the room it's difficult to say because everything is proper. I'm definitely going back there in future.

Nothing

the comfortable bed the friendly helpful staff the fresh breakfast there was shampoo shower gel there was soap they offered me a bucket of ice to cool my water

there was no bar fridge there was no microwave no shower cap no condioner for hair, it said conditioner , but it was shampoo the wind was blowing very strong and a door of the building , which sounded on the outside back door , it banged continuously very loud and no one came to close it,

Everything it was very clean!!!

Nothing

Location and staff friendliness

Hotel needs to upgrade TV bouquet and TV reception.

Excellent value for money. Staff are exceptionally friendly and the breakfast is really great. Puts some places multiple times the price to shame.

, At check in I was told the room had been cleaned and sanitized after the last guest, so I pretty skeptical about the validity of that when I found dried urine on the toilet seat when I got to the room. Fortunately, this didn't deter from my enjoyment of my stay; I always come prepared to do my own cleaning of the room wherever I stay

I loved that the room and bathroom both were spacious. The room was supplied with a safe and a refrigerator. The breakfast was delicious and was delived to my room at the designated time. I rented a car and parked in their garage during my stay. The garage was very secure, but the parking is on the 7th floor. Not a big issue because my room was also on that floor, but the constant winding around in circles to get in and out of the garage was a bit nauseating. If I had to make a quick stop at the hotel before heading back out, I found it easier to just park on the 1st or 2nd floor and take the elevator. The wifi is fairly reliable. The front staff was great. They even printed my Covid test results out for me!

I especially loved how the receptionist welcomed us with a friendly face.

The noise in the street but calmed down when the police arrived.

The room was dirty....found a dirty sock under the bed. The windows were filthy and there was no toilet paper in the bathroom. It was a special occasion my fiances birthday but the hotel ruined it. I took a pic of the dirty socks under the bed....disgusting!!!

The breakfast is the best

That they don't have an in house spa

After having travelled to 96 countries on five continents by now I cannot remember ever coming across a Front Office Manager with such a professionalism, friendli- and helpfulness who at the same time can, if challenged by other guests, still hold his ground in an extremly polite manner like Sadick. Meticulously clean rooms with a comfortable bed. Reliable, fast and stable Wi-Fi. Perfect location. Excellent breakfast. Stunning views from the X04 rooms to the Table Mountain/Tafelberg. All the staff make it look so easy and seamingless to follow all the procedures and policies (not only related to Covid, but in general), but I know that in the background it is really hard work.

Receptionist on the evening I checked-in. At first I thought I am in the wrong Hotel. The complete opposite to the Front Office Manager I met the next morning. Desinterested in guests etc. , just read the breakfast menu etc. like to a small child, no temperature check etc. As a tradeoff X04 rooms are facing the opposite student party location, which can get loud at times - but one gets absolutely stunning views to the Tafelberg in return.

The bathroom is glamorous with a shower and the normal bathing equipment. All in all for the value of Hotel accomodation and parking in the centre of Town I would recommend this stay. I was there for a short stay and if you are in a bit of a pickle this place may be the budget stay you need.

The room furniture and look needs a bit of TLC. But the value and location makes up for it. The location is a bit risky at night but this is countered by great service and a parking space away from the risks. The parking area does take a but to get use to.