Location is very good.

Smalls Rooms.

Breakfast Good, Manager in Breakfast room excellent.

There could be better lighting in the bed rooms. Towels were very old.

Breakfast was good, Location good. Staff was helpful.

The room in itself was not good, the hotel and its facilities is starting to look old. No menu in room for dine in.

I was fortunate to stay at THE ORIENTAL HOTEL for 3 weeks in February this year,..from the moment I walked in to the property Reddy Balram was there in reception to book me in fast, then breakfast next morning meeting Arun Shetty made my day, the food was more than adequate, excellent service,…..my room was kept so clean by Braun Nayk, all in all this is a great Hotel, cost very reasonable, only negative is the bath rooms are ready for reservation. still very functional and clean. position wise very close to my Dentist, Dentzz,…..I’m back in 6 months from Australia, will be staying again at The Oriental, thats for sure!

a great place to stay….

good location (next to stores and markets, but far from south Mumbai), good breakfast and 24/7 reception

rooms need updating, bathroom shower leaked everywhere, no sound proofing (hallway noise and party noises)

Rooms were clean and comfortable enough

Bathroom smell was fairly bad - I know it's not uncommon but there are plenty of hotels in mumbai without that issue in this price range. Extremely noisy - there's a bar upstairs that pumped music until late. Rude staff - I'd booked a second night online but reception told me they were overbooked and to find another hotel. They didn't even attempt to apologise.

Apart from the location, this property is a scam. The rooms are dirty and disgusting! Wifi is poor, Staff and room service is very bad. You call them and they will never return. We literally had to call them 6 times to get an iron in room and it arrived after 40 min. Bed sheets are dirty towels were worn out. And room was so dirty when we entered even after complaining there was no action taken. I would NOT recommend to ever book this hotel.

Breakfast buffet options are good but should be open for some more time. The staff by name Arun is exceptionally good and helpful.