Delighted all round

Staff was very friendly and helpful, hotel was lovely and clean, hotel room was a decent size, very clean and bed was very very comfortable, tv in the hotel room was a decent size as well not a tiny little screen like most hotels and it had apps on it so we were able to login to catch up on programmes. You were provided with enough towels for the number of guests staying and the towels were actually big enough to fit round your whole body. We had breakfast both days and it was cooked to perfection, perfect portion size and very tasty. The hotel had a nice atmosphere too it as well. Most definitely will be staying at this hotel again.

Nice clean friendly staff

Close to the M5

It would have been nice to have been greeted with a smile a certain degree of enthusiasm. First impressions are so important Bathroom needed up dating , cracked sink and sealant round the bath needed replacing / cleaned

Rooms were very spacious and the beds were very comfortable. The TV was Massive as well. The staff were very helpful.

The shower went from boiling hot to warm and almost scalded me a few times.

Staff were friendly

No hot water and couldn't use the bath as plug not working

Location was good, close to what I needed for evening and what I needed for the next day. Loads of parking on site and so no issues there.

The room was heavily stained, the carpet curtains and the furniture were in a poor state. There were marks over the walls, and fixtures looked as though they were patched up, with retro fitted exposed screws holding them together. The Bathroom was in a poor state, mould was bad around the bath/Shower, mirror was flaking around the edges and looked water damaged. The water was not warm, let alone hot in the morning, so shower cold to use. Overall the cleanliness and the quality of the room was poor, It needs a good update, and the WIFI signal in my room was poor,