breakfast

no halal food

2nd stay w/cycling group. Although it doesn’t have bike specific facilities, the hotel allows bikes to be kept in the rooms. Muro gives east access to the Tramuntana & for those who wishes to attempt any of the courses of the 312, the start point is nearby. Food choice and volume at breakfast & dinner ample and very good. Didn’t see much in gluten free options but none of us went hungry. Self service laundry, hanging rail on the balcony. Only negatives are the mosquitoes being closed to a nature park, and the unreliable Wi-Fi which, TBH, the hotel can do something about. That aside, will still return

Poor WiFi

Clean friendly. Helpful staff. Allowed to keep bikes in rooms. Great breakfast massive choice. Fair bar. Good clean pools.

Nothing really

Family room was good

Apartment not suitable for more than three really. No indication of food ingredients, ie nuts, vegan etc Long time to check in Too many mosquitoes, no plug ins around hotel. Extra to use facilities such as squash, tennis even if all inclusive. Pool not open till after 9am and closed at 6pm.

Breakfast was pretty much poor and all the same every day.

The rooms were fresh and clean The kids reps/entertainers were incredible - you made our little boys holiday . So kind , attentive and fun to be around .

The main pool was murky and abit dirty , loud music all day. But we moved to the salt water pool which was quiet and immaculate .

ease of parking

far away from the beach

Swimming pools were excellent. Supermarket was well stocked and convenient.

Wi fi was poor, air conditioning was noisy. Outside Entertainment was LOUD.

Hotel has a nice pool area (especially the one across the street), rooms were very clean, good parking available, good value for money

Breakfast area gets very busy and noisy, no fresh fruit juices, facilities are a bit dated, room was noisy since located close to the entertainment area

excellent breakfast, good food at the pool bar,plenty of sun beds,overall great stay.

nothing

Good parking space

The wash basin was clogged up. Requested the reception to get this fixed 4 times after which plumber came by to have a look. The entertainment events happening in the evening near the pool play very loud music and go beyond midnight, so you are looking for a sound sleep, you are not going get it. I payed for an air-conditioned but they didn't had turned on the air-conditioning for the whole hotel - ridiculous and unacceptable. The people working at the receptions only have a good smile but they are helpless with attitude problem and do not add much value. Terrible lighting in the rooms, toilet lights were brighter than the lounge. Overall, great recipe for disaster.

We really loved the chefs amazing food delicious,it was one of our favorite food ever

We really didnt like that the staff didn't speak any English It was horrible misunderstanding all the time with the orders in the restaurant and specially the snack bar the apartment wasn't clean at all only the beds was sorted , definitely can be a lot better and clean

The Wi-Fi was horrible.

Everything. The venue, staff, rooms were all amazing. There were lovely events on for kids at night and less than a fifteen minute walk to the beach with restaurants and shops along the way. I miss this hotel!

My door handle had to get completely replaced because it stopped working. It was a slight inconvenience rectified immediately.