Beautiful outdoor facilities

Room was small.

Great breakfast

Calm and nature

Access. Restaurant so far from rooms.

The beds

Breakfast was not good.

The staff was unhelpful I booked 2 rooms one for my kid and they put us in 2 separate buildings although they had rooms in our building vacant that day they did not think to keep the 2 rooms together so could not put us in the same building. So I could not use the 2nd room but they still charged me the full price for the room I could not use do to their not being professional.

The staff was excellent, the service was great, and the room was clean and accessible. The new admin is committed to making it better.

The hotel was a work in progress, a lot of small details to fix.

Good breakfast and location

Hotel administration must to buy new towels and bed sheets. Humidity inside bedroom were very high. Our assigned bedroom requires urgently deep cleaning and maintenance.

The nice lake with the fountain. The cats.

The pillows were uncomfortable.

Staff Service

Facilities

Comfortable bed,

I booked and paid for a suite, and they down graded me because I did not include my guests in the reservation. They were sold out and I'm sure they resold my suite for a higher price. They refused to give money back and instead offered me extra breakfast coupons and use of the pool. The breakfast was definitely not worth the down graded. The room safe also did not work and the windows I found unlocked.

Generous breakfast with excellent alternative food options in a very nice dining venue. Staff were very helpful. Rooms were generous in size and clean. This facility has great potential and could become a highly desired resort and convention destination with appropriate facility maintenance and promotion. It is truly a diamond in the rough.

Booked for junior suite which are, apparently, not available at that hotel. Wi-Fi equipment needs to be upgraded and signal strengthened as Wi-Fi coverage is of poor strength and intermittent in our unit, failing for a time every evening. Grounds have to be upgraded and maintained as all of the complex feels as if it either been abandoned or it is slowly being resurrected from being abandoned and has been opened too soon. Water heater was weak and inadequate to provide a warm shower. Bathroom window screens needed maintenance to prevent insects from getting in.

location

room

Room a good size, dated, but hot shower, comfy bed. Clean. Had dinner which was tasty and breakfast hot with decent choices. Only stayed one night so didn't use any other facilities. Staff welcoming and helpful.

Noisy restaurant, which was open air and right next to main highway. Signage to find the property was terrible, no indication that it is part if a large Casino next door, reception for check in is in their car park. The car hire guy actually took us to the hotel. It is not near the town centre at all for walking, you would need to drive rather than try and cross the 4 lane highway! Our ground floor room looked out onto access road round edge of property with tennis courts over the road, so we couldn't open our curtains for natural light. Sorry but not for us if ever coming here again. Great for a quick stop over on a long journey.

Staff was great

No hot water

rooms and breakfast!

non-restriction for trucks or big size vehicles in the parking zone.