It was next to the beach

Bed didn’t have sheet , bathroom was dirty and closet door was broken

Location, Staff, Clean, Good View

Verdanza Hotel is an inviting, three-and-a-half star property located in Isla Verde. The hotel's guest rooms are clean and smart, featuring mini fridges plus bathrooms with shower tub combos. While it's not particularly ritzy, Verdanza offers everything you would expect from a reliable, upper-middle-range hotel, including a nice pool, a handful of decent dining options, and a central location. Verdanza pays a special nod toward pet owners with its pet-friendly policy for a fee, private off-leash park, and support of a local animal rescue organization. Travelers who prefer to stay right on the beach might prefer San Juan Water Beach Club Hotel instead.

Not on the beach, most rooms lack balconies, and fee for valet and self-parking.

Food was good

No room service

Comfortable bed. Room was nice with a good view.

The toilet seat was against the toilet paper roll. That part of the bathroom was to small!

The hospitality

The housekeeper was very poor and the rooms had roaches. We were moved to a different floor but it also had roaches.

it seems never had been clean, worst place ever

bed on with a thin linner no sheets, and everything smells

It’s well kept, decor is very modern contemporary and tasteful.

I would have wished they offered live entertainment.

The staff was very helpful and responsive. The breakfast was a great value. The pool was good, but there wasn't a single umbrella or shaded area. There's a nice splash pad area for kids. We had a couple of minor issues with our room and had to be moved twice, but the front desk staff made it very easy to do. As of February 2023 it was only about $10 each way on Uber to Old San Juan.

front desk staff, very kind Mr Pablo

Parking in the property, beautiful lobby, comfortable rooms, rooms with balcony, pool open, bar.

Nothing. Everything was great.

Perfect

Room musty odor and very uncomfortable mattress at room 503 .

The bathroom needs upgrading, room needed coffee maker, blow dryer, and better bedding (more pillows and a comforter).

it was clean it was nice and the location was great

there was no microwave

Room was comfortable, nice place

the attention could be better. No room service

Location and two women who checked me in

There was a shortage of pillows and I was told I couldn’t have more pillows. There was none available. The parking was bad and they made me park in an awkward position with a slope that scratched the bottom of my rental with concrete. I paid $180 for lack of service and comfort. Extremely disappointed. Also the balconies smell like marijuana and it creeps into the room.