The room was great, modern, clean, with everything you might need during your stay. The staff are very polite and helpful. Location is also good, few minutes away from the main bus station.

personnel sympathique, hôtel neuf et très propre

rien

Room is simple. And neat. And fast internet.

It's our fault that we didnt check our things before leaving. However, it would be better that if a guest checks out, send someone from the house keeping to do a quick check. Because sometimes, guests are pre occupied or in a hurry when leaving.

Location

Furniture is old

نظيف وقريب من الوحده مول

لايوجد مواقف للسيارات مجانيه

لم احصل عل الافطار المياة الساخنة النظافة كانت جيدة جدا المكان هادء لطيف

nothing

服务员死板，态度差，毫无责任心，不以客户为中心。

I love the hotel since long time

Filipino in buffet who is asking which room number i felt embarrased after she sighs hay naku i paid for my staycation not my partner. She should give respect instead of insulting.

Clean and tidy

Easy accept to everywhere

Everything was really nice. The room clean and spacious. Nice bathroom. Everyday cleaning. The breakfast was really well assorted. The hotel staff has been really courteous. Great location next to shopping malls and the central bus station. Recommended!

تعامل ممتاز

عدم توفر مواقف بالشكل المطلوب

Clean room, facilities. And very polite staff which helped us a lot with different questions (i.e. printing of documents, calling taxi, ...) Cozy pool on the roof where we were meeting the sunrise every day (after warm up in the little gym near the pool). Locations is pretty far from the beach but near to Al Wahda Mall.

Great staff, central location, valet parking and very clean.

Nothing

الموقع والخدمة

بعض الغرف صغيره نوعا ما ، وعدم توفر مستلزمات النظافه الشخصية في الغرفة مثل فرشاة الأسنان وأدوات الحلاقه والحذاء

Location Staff Comfortable bed

Valet parking service was slow, because of inadequate staff .

Everything was excellent!

The restaurant and the mall is just nearby, so if you don't have a car which is most likely better not too, because there is no parking at the surroundings. But yet there is valet but valet are only 2 staff for a huge busy hotel.

I didn't like that the cleaners did not do thier job properly. I reached My room and while waiting for my luggage to reach (after 30 minutes) the reception clerk came up to assist on my luggage as they were busy parking cars and when he took my jacket to hang it inside the closet and kabooommm a very bad smell came out of there, so I called back the gentleman and asked him to have a look again inside the closet and we found out a food delivery sack that was eaten from previous stay in customers and left it inside the closet and it got rotten and created a huge bad smell. That wasn't acceptable if the room was clean and not the closet, that means they didn't tick the checker file while conducting the housekeeping checkup. Anyways, I was expecting an upgrade or something but then I got the room next door... not satisfying at all, but what to do. However, i went down the second day and I spoke to the receptionist and I asked her about her manager to whom I have sent an email too discussing my issue, thus she just kept on listening to me and nodding her head and keep on saying yes sir, ahaaa, yes sir, yes and then at the end she's like, OK I'm sorry for that, i said alright and moved on... honestly, I was expecting maybe a call again from the manager or maybe a fruit basket or maybe a complimentary drink or dinner or lunch or anything..... but nothing happend. So yeah I had a little of a bad experience.

Quitnes and excellent services

Nothing to add. Full satisfayed.

Location only

Staff need to be trained how to smile and how to deal with the customers especially receptionists and valet parking staff. I had to go to inside the lobby searching for the valet parking, normally he should anticipate guests needs first. On the check out date I came to reception early morning to have a late check out whom they gave me hardly till 15:00, however they approach my room at 14:00, knocking my door despite the DND sign was hanging on my door, which did disturbed me so much, this means lack of communication between the staff, even they didn’t bother themselves to do apologize to me upon checking out

Staff is super friendly and helpful, parking with the elevator is fun, breakfast

Room service food is under average, garlic sauce has never seen any garlic, chicken dry, shish tawok took 40min

The breakfast, cleanliness and service including free valet service for parking the car

Location

Staff, and phone was not working we calls 10 times no one answers call

The Location is very convenient, has wahda mall next to it, not far from corniche.

clean and quiet

Everything

Nothing