Comfortable, friendly, pooltowels, good bed

A little bit dated.

Handy to town , friendly staff and helpful

Nothing

The room was quite spacious with a separate spa bath room. The outlook was nice, green and bushy. An easy walk to the eateries and pools. Great system providing towels for the pools. Extremely friendly staff on site. Quiet and peaceful and parking was good as well.

The shower was a little small but that’s probably because the spa bath had its own room.

The layout of the room

Abit cold

The location, the staff and the well equipped kitchen.

I loved the little details like the umbrella outside every unit for use if it rained, the chocolates on the towers when you arrive and the supplying of towels for the thermal pools.

Good size rooms The TV to operate was the best I’ve had for years in a motel,

Everything Was well set out The owners were very obliging

we had a studio with a spa with a Mountain View. The decor in the unit was pleasing, there was a lovely little balcony/ patio with bench and the unit was very clean, the outlook onto a garden was pleasing.

I liked everything, from my contact with Ella regarding a slightly earlier check-in option right through to the convenience of location. Our stay was exceptional, and I wish we'd had the option to stay another night. Highly recommend.

Really, nothing.

close to town and very friendly hosts

bed was uncomfortable and facilities are dated

Didn't like the musty smell the unit had otherwise it was great

The location and the helpful staff.

The location was nice and close to amenities, the spa bath was lovely. It was nice and clean. The staff were friendly.

One of the bedside lights bulb was blown, perhaps it could be replaced for the next persons stay. Also the toilet flush got stuck when I used it and ran continuously, funny story really as I am deaf in one ear and so didn’t hear it and my partner did not know where the water running sound was coming from, so kept him up for a bit in the middle of the night until he figured it out and stopped it from running. perhaps that needs to be looked at. I am Not saying as a negative really, but rather because I didn’t get the chance to say while I was there and it would make the stay even better.

Very handy to everything

Nice quiet spot just off the main road but still very convenient for the pools and restaurants. Much appreciated the provided umbrella.

Room lighting was poor for reading at night.

Quiet location. Friendly staff. Clean comfortable unit. Have stayed several times over a number of years.

Rooms clean and Tidy, cleaned daily, comfortable

So handy to everything. Has everything you need for cooking a meal. Relaxed setting.

Excellent location and friendly helpful staff. Had all we needed.

Loved everything about this place, shame we only booked for one night. The staff Ella and Katie were so kind and accomodating. We accidentally slept in for 10am checkout and they kindly allowed us to extend for an hour. Place has everything you need from a mini two pot stove top, kettle, microwave, toaster, mini fridge, dish rack and even has a nice modern coffee plunger!! Also has all you need when it comes to kitchen cutleries, tools, wineglasses, plates etc. Everythig was clean and organised. Sofa bed was surprisingly so comfortable and all manchester were clean. Pool towels for the hot springs were provided. Car park was also provided. Location is perfect and so close to Hanmer Springs Pools. Thank you for our stay and we will definitely book again and will be back!

VERY minor thing, wished the TV had more channels or like a smart TV 😆 other than that it was top notch! We enjoyed the board games from reception though! thanks Katie and Ella