Good location

The property own was been verbally and physically aggressive and the police has been involved

The property was in a great location and a comfortable stay and was what I was expecting going off the photos on your website.

There seemed to have been confusion when I booked the property as I have booked numerous properties through booking.com I always state how many people are staying and the ages of my children. For whatever reason the bookings for the children did not come through as I only found out later from the host after we were settled into the property that under no circumstances are children under 11 allowed to stay. He was extremely rude on the phone when I rang him straight away and kept telling me I tried to deceive him and didn’t let him know I had children with me. I completely understand there are different rules for different properties and I respect that if it had been made aware to me that children under 11 cannot stay at this property I would have not booked it and definitely would not have booked this tiny two bedroom property at a rate of $330 per night. I notified him also as the rules of the house were on the fridge that all visitors must be notified to him which I emailed him and told him that my parents were coming up for the day and he emailed back just two and just for the day! I felt like I was being treated like a liar I have never come across this before and any house I have hired. We checked out the next day and we weren’t able to stay with my son who is 10 I don’t won’t my money back as I understand we broke the house rules, however I will definitely be spending the word about my experience with this property and Hanmer Backpackers and booking.com

warm, clean and cosy. perfect location so close to town.

Tiny shower

Cozy, close to town.

We loved everything about this cottage.Superclean lovely host.Yoko so helpful.Close to everything.Gorgeous backyard.Elecric fire.You name it.Second bedroom very small didnt bother us at all.Make sure you go to the hotpools.Discount for seniors $25/pp.

Liked everything

Great location, easy walk to shops and cafes.

Had a bit of trouble working out the TV controls... some basic instructions would have helped.

Immaculately clean with a good fridge and cooker plus washing machine and dryer. Good quality toilet roll! Yoko was very attentive and made suggestions for transport and walks. Though on a quiet residential street it is Moments from walks, restaurants and activity booking shops.

Worth mentioning there is a shoes off policy inside the house, so spend a lot of time taking lace ups on and off when you realise you’ve forgotten something!! Not a big issue though.

it was very clean and comfortable, lots of homely touches.

Nothing