It was good

Nothing

Staff was very friendly and welcoming. Room was super clean with nice pool and beach view 👌🏽Help was readily available. Requested for extra blanket and it came within few minutes☺️

Provide rooms with Microwaves to warm the food☹️

everything

Rooms are clean but there was a funny smell on the coaches

It was easily accessible and it had back up generator during load shedding.

The carpet had a damp smell. The pillows are too soft. We booked for 4, but only 2 Towels were in the room.

Loved the room with view. was very user friendly and easy to use and understand. Appreciated the extra towl and soaps as i forgot mine.

No one offered us breakfast as we left really early would have liked a take away or something like that. would love a smart tv so i can sign in on my own Netflix and spotify.

Being born in the disadvantage areas of East London, I promised myself to visit the hotel one day and it was as I dreamt and more. I'm definitely booking my parents in next.

My check-in time was from 14:00, I arrived just after 14:30. After the gentleman at the reception was done with my paperwork for the check-in he told me my room was not yet ready for me and asked me to wait for about 30 minutes which was a bit frustrating. I left and came back after 18:00, my key was faulty and couldn't open and the staff used the Master key to give me access while waiting for maintenance to assist. Later they had to move me to the room next door because they couldn't fix the key issues. I would have fully understood if the room they had to move me into was not ready, but not the room I paid for a week in advance.

location, the restaurant is in par with the rest in every respect

policy about alcohol/nonalcoholic beverages for private consumption rather than forcing people to use the overpriced bar due to lack of competition. maybe the control should be on the quantity rather than banning to avoid partying in the rooms

Everything!! From the moment I walked in The smiles, they are so welcoming Everyone from the manager to cleaning Staff They all just wonderful

Nothing

Everything was perfect! So we decided to stay here for our last trip.

everything

lift takes time to open

They allowed an early check-in at 10am no extra cost. The staff were exceptionally friendly, the room clean & homely, the view superb.

Bed a bit too soft for my poor lower back

everything

nothing

nothing

they stole my precious valuables.. do not stay here