The location was great , Staff at check in were friendly,

the room was poorly maintained and laid out. The corridor we were on was unclean, and had a foul smell.

Comfortable, modern, clean room. Comfy bed. Breakfast was exceptional value for money at £12 per person. As much hot and cold buffet as you want, special shout out to the pancakes!! Reception staff very helpful, stored my luggage until mt train departure late afternoon.

Only minor but couldn't open the door on one occasion with the key card, quickly sorted at reception

Staying overnight before journey continued by ferry. Location 5 minutes from train station and 10 from ferry was excellent. It was also well placed to explore the city before collecting my case and continuing my journey. The room was spacious and well equipped and the shower was lovely.

Location plus clean rooms

The lift was out of order for the 2 days we were there

The room was fairly basic, bed, shower/toilet and a small tv. The shower was powerful. The room was clean.

The room needs a bit of pampering. The flooring had chips in it and needs replaced. The hotel was dirty and rundown, very disappointing.

Nice comfortable hotel, pleasant staff. Overall happy with experience.

The room was nice looking over the harbour, breakfast very good, and ideal location for sightseeing.

Nothing not to like.

Always a pleasure. Good firm bed. Clean. Comfortable. Can’t fault ibis!

Great staff

Rooms were a little basic

Centrally located

Morning stag was incredibly rude. Yelled at my wife for taking a sugar packet. Room was very loud and we barely slept. Only gave us two towels, no wash cloth no hand towels. A/c didn’t work and the room was hot. Barely slept a wink all night.

Location perfect. Room just what is required and clean.

Big price increase from previous stays

Staff were wonderful, helpful and approachable. Check in was quick and easy.

First floor halls smelled of cigarettes and the walls were thin so could hear everything going on around me.

The location is perfect quick 5 minute walk to Union Square. Parking right nxt door in NCP car park. Staff very friendly and helpful. Breakfast is plentiful

A high step into ensuite in bedroom

Location

Toilet and lack of soap and shower cap

Nice location for city.

Excellent central location friendly staff very clean a must stay place thanks.

I like the hotel's central location and the view I had from the room. The young lady at the reception was very pleasant.

I have stayed in the twin room, and the beds are tiny. The mattress was extremely uncomfortable, and the single pillow on my bed was as hard as a rock. The way the parking is advertised on Booking.com is very misleading. I thought there was free parking near the property. There is a paid car park right next to the hotel, which is discounted for the guests and costs 12 pounds overnight.

Great location. Close to the city center. Room comfortable neat and clean. Fantastic staff, kind and very helpful

Everything was perfect apart from the guests on our floor partying in three different rooms. They were screaming , making noise and slamming doors most nights. For someone who has trouble sleeping like me, it was a nightmare

Great location, very convenient

Nothing

Clean room and quite spacious. For muslims, space to perform prayer is enough for two person. The toilet is very clean. Staffs are very helpful and friendly. We arrived early, one of the staff try to allow us to check in early but unfortunately no room available at that time. They allow us to keep all baggage inside baggage room. Highly recommended..

it’s location clean budget hotel with “flat pack room furnishings.

very small room, tiny bed, temperature difficult to control.