- Excellent location near all there is to see in Casco Viejo - Free welcome drinks in the rooftop bar - Great, friendly staff who were very helpful and accommodating - Comfortable beds, fast wifi, private balcony, clean room

- Very noisy in the evenings/night due to the rooftop bar, but the hotel does provide ear plugs (lol) - When we asked about parking, they told us it costs $20/day and drove our car to a parking lot for us. However, we later discovered that street parking is free (not on yellow lines tho!)

I loved everything about this hotel. The room was super spacious and the bathroom was well lit. The beds were very comfortable and the pillows were so plush. The people at the front desk were super kind, welcoming and were there at any time of the day ready to assist. The rooftop bar is a party spot on the weekend so the hotel is loud all around with people coming and going. This was fine for us but the hotel provided ear plugs for those sensitive sleepers. When we checked in, we were also given 2 drink tickets which we immediately used at the rooftop. We checked out of the hotel bc we were going to Bocas for the next few days. Since we were only taking our backpacks, I appreciated that the hotel was willing to hold our luggage until we got back. The hotel is super central and near some great restaurants and bars. Absolutely recommend for future guests!

Nothing!

Great location, amazing bar staff, very big rooms

Everything: big rooms, balcony, friendly staff, rooftop bar, free drink coupon, great food, location.

Nothing.

Big room, well decorated. good location and wifi.

a bit noisy.

DO NOT STAY HERE!! When I made my reservation, I specifically notified them we were arriving early and requested an early check-in. The standard is 3pm and our plane was arriving at 10:30. When we got the Tantalo (around 11:45) Lizbeth was the receptionist waiting on us. We asked to check into our room and she said check-in is 3pm. I said I know that but requested an early check-in on our booking. She looked up the booking and said, “yes, I see it here but our policy is 3pm check-in.” I asked if the room was ready and she said yes but check-in is 3pm. Lizbeth was very rude, unfriendly, impolite, and showed offensive attitude. So, we walked for 3 hours and came back at EXACTLY 3pm. When I said I wanted to check-in Lizbeth came with the same insolent attitude about check-in. I looked her in the eyes and said, “it is 3:02 and I will be checked into my room NOW!!” She reluctantly complied but took the longest time checking us in. They only appear to be interested in bar & restaurant customers, not hotel guests.

Staff’s rudeness and poor attitude, especially Lizbeth.

The location is fantastic; right in the middle of where you'd want to be. The room aesthetic was interesting, and the room itself was very clean. The free drink at the rooftop bar was also a nice touch.

The bed was not comfortable at all - we were so glad to only be staying one night. We were also kept awake - even with the provided ear plugs - until nearly 3am which was frustrated. I don't think their 80% (or whatever the sound proof percentage of their property that they claim) is accurate.

great location in Old Town and one of the coolest rooms we’ve ever stayed in. very unique and fun atmosphere with a great rooftop bar that has views of the skyline. I will definitely stay here again when I return to Panama.

it is a little noisy late into the night, but not horrible and they did provide earplugs.

Restaurant and bar, rooftop, size and style of the room

Shower was too high

We loved the location in Casco Viejo. Staff is super friendly and helpful. Creative food and great rooftop with views on Casco Viejo.

We had a room below rooftop and it gets noisy at night.

really cool design, large rooms great food

kind of a strange check in process

My husband and I had a one-night layover in Panama City on our way home for our 15-year anniversary trip. Tantalo was perfect for our stay. We were greeted with welcome drinks on arrival. Since we arrived before our check-in time, we were able to store our luggage, eat a delicious lunch at the hotel restaurant, and then explore Casco Viejo. After checking in and freshening up, we went downtown for dinner and a little shopping. Came back and went upstairs to party at the rooftop. Loved the decor, the vibe and the staff! It really was a lovely stay!!

N/A

location was great, staff were very friendly until I got stuck in their elevator and then they were terrible! Roof top bar had a wonderful view

staff was very friendly until I got stuck in their elevator and then they were terrible! They could have cared less, the manager NEVER took the time to talk to me about the incident. i was very scared and never got in the elevator agin by myself. I was unable to get to my room to get my water bottle because of this incident so asked the front desk for water and they immediately charged me for it when it was their fault I couldn't get to my room. Rooftop bar Food and drinks were okay. I could definitely hear the loud music from the rooftop bar in my room all night, which didn't bother me but it certainly might bother others. Had to request toilet paper. They never cleaned up the used glasses and plates on the counter.

Location and size of the rooms are good!

This hotel is a full on disco till 2am. If you want to go to bed before this time, it’s impossible to go to sleep. You have the feeling your bed is literally next to the speakers on the dance floor. Considering the price they ask for a room, that can only be used after 2pm, it feels like your being robbed.

nothing

hello. I would like to obtain reimbursement for the night. this is the worst hotel I have booked ever. I haven't slept all night. It's not a hotel, it's a night club. This should be an obligation to notify customers. my first day of vacation is ruined by this horrible night

Location, room cleanliness, reception, size of the room. We stayed 1 night in panama old Town to check out the nightlife. Great hotel with everything being close by and walking distance. The rooftop bar was also great and super convenient. Everything was on point, would stay again!

There was an insect in the room. I think its because the bldg itself is old.

location was superb and staff super friendly.

nothing

Staff were friendly and helpful. Especially Caroline and Lisbeth!

Didn’t expect the rooftop bar to be open until 4 AM. Room on 3rd floor noisier than I thought it would be. Also having to juggle 2 room cards was inconvenient. Elevator out several times for short periods

Everything, especially the art

I loved my weekend stay here and would definitely recommend the restaurant, rooftop and hotel. The rooms are huge with a great design that runs throughout the hotel, the rooftop is great, the food is amazing and the staff are really helpful and friendly. Can't wait to return.

The only thing that might be an issue for some people is the loud music late at night, maybe bring earplugs for a weekend stay if you think that might be a problem for you.

Caroline at front desk was exceptional. She was considerate and helpful in arranging Uber to Playa Coronado after I got ridiculous price from other car service. Muchos gracias Caroline. !!!

Electricity in area sometimes below standard so room was not always cool enough