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Le contact

Bon emplacement Maison historique Très bon suivi client , nous avons oublié un équipement informatique dans notre chambre et le gérant a pu nous l en voyer avec une bonne communication.

La sonorité du lieu qui rend des voisins bruyants très compliqué à supporter

The location within Óbidos and the free parking.

The emails from the company asking for money and registration that were repeatedly sent but without a link to complete either task. The email contact just bounces back as either the address does not exist or their whole IT platform is rubbish.

המיקום במקום ממש מיוחד,עיר מהממת.הבית מאוד יפה ואיש הצוות היה נחמד מאוד.

חדרים ממש קטנים.קשה מאוד למצוא את הבית,למרות ההסבר הטוב.בחדר אחד היה ריח לא ממש נעים.אמרתי למארח והוא ממש התפלא ולא הבין על מה אנחנו מדברים.סך הכל היה סביר

A acomodação é bem simples, mas tem tudo que você precisa. O atendimento de Nuno todos os dias fez toda a diferença. Ele sempre estava atendo aos pedidos dos clientes. Super atencioso. O café da manhã é simples, mas tem tudo para nos satisfazer. Ovos fritos na hora e café bem quentinho. A localização é 10, seu ponto alto!!

A decoração é linda, toda colonial. Pequeno almoço agradável e ambiente tranquilo.

Não tenho comentários.

Gostei da localização e do sistema de check-in.

A comunicação com o anfitrião foi inexistente. O sistema de aquecimento não funciona. O isolamento acústico não existe. Ouve-se TUDO que se passa nos outros quartos.

O alojamento estava muito bem tratado

Nós não dormimos no alojamento. Esta crítica negativa que iremos expor não a queríamos de todo escrever, mas o alojamento deixou de nos responder. Fomos de Lisboa para visitar a Aldeia de Natal em Óbidos, o casal tem 62 e 64 anos, e por isso optámos por dormir em Óbidos uma vez que guiar à noite para pessoas que vêm já mal não é fácil. Quando chegámos ao nosso quarto reparámos que não tínhamos luz, foi o nosso quarto mais outro. Os restantes quartos e todo o alojamento tinham eletricidade. Estivemos bastante tempo à espera que a situação fosse resolvida e um dos responsáveis do alojamento afirmou que não sabia sequer se a situação ficaria resolvida naquela noite. A partir das 18h em que não se via absolutamente nada informámos que nos íamos embora uma vez que tínhamos que encontrar uma solução rápida. Mais tarde, pelas 21h30 somos infirmados que o nosso quarto já tinha luz… e nós já instalados noutro alojamento. A troca de mensagens que a seguir foram trocadas foi uma anedota. Fomos a bordados por uma rapariga através de whatsapp que nem sequer estava em Óbidos, que nos disse que não foram informados que íamos sair (mentira), disse que não tentámos encontrar soluções com eles, como se fosse nossa obrigação e não obrigação do alojamento encontrar soluções. Apesar de tudo, também isso foi mentira. Perguntámos se havia outros quartos disponíveis ou outro alojamento, foi-nos dito sempre que não e nenhuma solução foi apresentada. A mesma pessoa que nos acusava de coisas absolutamente hilariantes no whatsapp, disse que tinham um alojamento em Peniche e que seria para lá que íamos se tivéssemos falado (coisa que fizemos). Ora… alguém que vai a Óbidos e dorme em Peniche… faz zero sentido, ainda para mais com o problema de visibilidade nocturna que temos, essa viagem iria ser feita a partir das 18h… novamente… se alguém sequer tivesse sugerido isso no local. Fomos informados por whatsapp que tínhamos direito a metade do reembolso… é uma forma fácil de fazer dinheiro.

The place is cozy and great located very close to the main entrance to the town. The administrator was very friendly and happily welcomed us although we came late for check-in. The rooms are comfortable and the bathroom was very spacious. The room decoration was also nice. It was good value for our money.

Everything went fine. We like it very much!

Very nice location with outdoor seating. Sleeping with windows open was very quiet and peaceful

No space for hanging clothes

very silent , breakfast;

room and WC could be a little bigger.

Great location!

Location was great. Good breakfast .

It is located within the castle walls. That's really the only good thing about it.

Check-in was a disaster. It's an AL property, so unstaffed. I followed the host's instructions to enter the lobby. Then followed her instructions to access the key, but there was no key. I tried for an hour to reach her by phone and text, also tried to reach her co-host, Booking.com, and the host's parent company with no luck. An hour later, co-host finally phoned to say I had been given incorrect instructions. Finally I was able to enter the room, just to find it was dreary, and no AC or fan. The following day after checkout, I received a message from the hosts asking if I had taken the soap from the room. Please! Never again.

Great location inside the citadel walls. comfortable small room in a historic house.

A bit musty smelling.

Location very good, just inside the gates

Room tiny but comfortable. No hot water which nobody seemed concerned about, so unable to shower!! Not acceptable, but no response from owners

Charming old building. Perfect location, very well positioned within the old part of the town, within the walls. Comfortable and cosy room. Great breakfast and lovely staff.

Everything! Amazing location. Super clean and comfortable. The staff were welcoming. Great internet!

I liked everything about the property.

Amazing location. Room super cosy and clean. And good breakfast! Really recommend this place.

All together ranked as FAIR. I would would reccomendation to simplify the digital directions how to reach the room... It seems like an IQ test.

Good central location. Very nice breakfast.

Bathroom was basically in the bedroom, but we had the small loft room. Can be noisy at night where revellers gathered on the patio across the lane.

I was unable to access my reservation or stay in the lodging that I paid for because I never received the access code and there was no one on the premise nor did anyone return the email I sent to their address. It was a disaster. They just kept sending the same emails over and over about confirming the reservation and that an access code would be sent, but I never received it,

Room was small

the quaint location, location, location! cozy vibe. The view from our room was spectacular

can’t say I didn’t like anything about the property. it was an adventure. room was small but so worth it!

Nice room in the heart of town. The owner provides very clear instructions on where to park and where to find the property. Google maps says that it's a 5-6 minutes walk. I would say it took 2-3 minutes from the free parking.

Would be nice to have drink making facilities in the room.