location

staff service

the breakfast and location

they put us in a smoking room even though we reserved a non smoking one

clean and friendly staff

internet was very bad the air conditioning didn’t work but they did bring a fan one dryer was terrible, after two cycles and the clothes were still not dry we changed machines and it worked.

Great hotel. The location was super convenient, the service from the staff was amazing. First impression of the room exceeded expectations. Staff at the front desk were friendly and helpful whenever we needed something. I will definitely return to this property whenever I come back to Queretaro.

N/A

Coffee

Should be more options for bread and fruits

Pillows, bed.

The cigarette smell in the room in the middle of the night