The rooms are comfortable and clean. Lots of parking and location is very good. Good internet as well.

The stay was brilliant, exactly what we needed to rest up after a late night flight arrival.

I was shocked to find only a sheet on the sofa for my son to sleep on. Would be better if a mattress protector was also used. Especially as he has a dust mite allergy

All very clean and tidy. No complaints

Nothing not to like!

Very generous room sizes, excellent value for money. We had dinner in the attached pub and you get 20% off as a hotel guest.

TV remote didn't work.

Convenient for needs

Room would have benefited from some minor repairs

Friendly staff

Food has gone downhillblast few weeks

Lovely location, nice rooms, very clean and modern inside.

We booked 2 rooms via booking.com. However, when we arrived, we were allocated only 1 room which is a family room which accepted to us assuming that is what available from hotel and its sufficient to accommodate all of us. However, after we left the hotel on next day, booking.com send message about no show. We replied saying that we arrived and stayed as booked via booking.com. Booking.com replied that they will investigate and check with the hotel. However after few days we were charged by the booking.com for no show therefore the hotel did not informing booking.com that we actually came & hide the mistake by the hotel staff. We emailed the hotel questioning about the charging as there is obviously something is not right. The hotel replied the extra charged is for the now show. We provided to hotel the booking number and the hotel replied that we booked 2 rooms. Obviously the reception did not do her job correctly and honestly. If in the system is showing 2 rooms under the reference number, why in the first place she only allocated us with 1 family room. We came in a a group of family and it is obvious that we need one big room or 2 rooms. She should inform us that in the system there is 2 rooms booked but she decided not to ask or say about this and instead provided us only 1 family room. We have explained to the hotel in the email but still they said the charged for no show. This is NOT RIGHT and NOT ETHICAL by the hotel. The booking.com reference number is only 1 number and she should be able to check in the system and provided to us 2 rooms instead 1 family room and charged us another room as no show. Currently booking.com is charging us for 2 rooms with no show within is not correct!