Close to airport free shuttle & yummy restaurant

Hard pillow

Lovely lady at the front desk, great pool, quality food and service in the restaurant, central location

All the screen doors between room areas is annoying and needing the card to exit is inconvenient when you are checking out

Room was a good size, bed was very comfy, clean and modern, good water pressure in shower, good cooling, wasn't noisy considering how close to highway, nice private outdoor and pool area (although we didn't use it), ample and secure parking. We ordered room service, and it was hot and fresh and tasty when we received it, and it was delivered very promptly.

Uber driver couldn't bring my order to my door - I had a migraine and had to go outside in the light to collect it from reception :-( Maybe in the future power points will upgraded to include USB points, would save us having to carry a power board to charge all the devices! (although number of power points was good),

The linen and towels were clean

We arrived from overseas late and check in about 1am. The reception area was filthy and smelled. They were playing loud music and I could barely hear the guy in reception. There was no real assistance to find our room. There were people in the secure parking area smoking marijuana- we won’t be staying there again.

Friendly staff. Easy access

Nothing

Location, great size room and bed, very clean, check in process easy

Nothing to comment on

Great location to airport, restaurant on site, airport shuttle, helpful staff, comfortable and clean

Nothing

The staff were all really lovely and helpful. The food was delicious and it was just a great experience overall.

Nothing, they were great!

Has an on-site restaurant, swimming pool. Close to the airport

Liked everything

Locality & restuarant

Old

Location

The power went out while we were out we were not notified and had to work out ourselves how to get into the block we were in. Nothing able to be used and staff made no mention of this in the morning - nothing done to compensate for the inconvenience of having NO POWER throughout the evening.

Good location and price. Room was modern and comfy.

Staff at check in could be more enthusiastic and explained better how to get to the room.

Supertolle Ausstattung, freundliche Mitarbeiter, kostenloser Shuttlebus zum Flughafen

Close to ascot race course

Bed was uncomfortable. Inside cupboards and outside area dirty

Clean comfortable

Nothing

Our evening meal..breakfast...families.. staff..long term undercover parking

Nothing

Good size, clean and close to the airport,

Nothing

Location; proximity to airport; always clean; amenities

Modern room and facilities. Professional staff, Excellent meal at the restaurant. Shuttle an absolute bonus that's why we choose if for our early morning departure at T1. Will stay again

Nothing

I love it because it’s close to everything

I just wanted a lower level room not stairs but other then that it was good

Reception are was good, the room was clean and tidy

Just a bit dark

Convenient and loads of great facilities that we unfortunately didn’t have time to use. Friendly staff and easy airport transfers.

Close to the airport.

Very noisey place. Could clearly hear the person in the adjoining room talking and coughing. Doors slamming all night in the corridor.

Shuttle to and from airport

clean & comfortable

no hot water sunday morning the wooden partition door between bathroom and main room was missing so you couldnt divide the kitchen/bathroom combo from the main room so not much privacy in the toilet or naked in the kitchen drying from the shower

always great service, clean well appointed rooms and great restaurant