I really like the environment. The restaurants served delicious foods. The entire staff was exceptional, they go above and beyond to meet the guests needs. Awesome staff!

No complaints!

Secluded and clean. Staff very friendly. We will be back.

Food was great

The ambiance was good and the staff expect for one. Tajay at concierge went above and beyond to assist me with all my needs and wants.

The food wasn’t as good as I expected.

Food was great and very flavorful

Absolutely nothing

The rooms were well maintained. Restaurants were really nice. Nightly entertainment was enjoyable. Food was very tasty. Most of the staff was helpful and made sure we had a great experience.

Hot water for a shower was hit and miss daily. Either hot or lukewarm. In the restaurants a few staff were just there to work and their customer service was just ok. However, we encountered some very hard working restaurant workers who made our trip excellent.

everything

the staff made our trip wonderful

water

nothing

The resort was beautiful! Staff were super friendly and helpful. Food was great for an all-inclusive; however, the Brazilian restaurant has not reopened after Covid which was a bummer because that menu looked like one of the better ones. Calypso and the Jerk Hut were the best for breakfast and lunch. Urban Eats and the French restaurant were best for dinner. We didn't get a chance to try the Italian place but it also looked good. We did a couples dinner on the beach (extra $$) but well worth it for a fancier customized menu.

While the location was convenient to the airport and in a safe location, we felt the beach scene was seriously lacking. There was not really much beach at all to speak of, just one small adults only area and two other very small family beach areas. You certainly couldn't take long walks down the beach (only about 50-100yds at most) as the beachline was non-existent and really rocky. We would much rather have stayed on 7 mile beach (Negril) where there were lots of local restaurants and bars and activities up and down the 7mile stretch of beach.

the staff was amazing

the schedule of restaurants being open or closed was not made clear.

friendly staff, close to airport, private feeling, bonfires, size of suite, nice beach front

pool water was a bit cold (heaters could help), couple hot tubs were not working at some time (warm water), all inclusive but not wine included in room service (even for a suite room)

Everything was excellent had access to other side of hotel kid side . Everyone was friendly and made you feel comfortable will be back again

Everything was excellent

I enjoyed the service and food the most. The food was best food I've had. The Butler service was great. Everyone made sure my wife and I had everything we needed.

If I had to to say one thing it would just be the event noise was loud. During the day it was pretty lively. Which if you dont mind that it is great. There are other parts of the resort to go to and relax.

nice property

they shut down early and nothing was open due to threats of bad weather