Truly exceptional hotel and location. All staff was highly professional and very kind. Ideal choice for the business trip and holding meetings.

poor concierge services and very limited amount of options when travelling to the airport.

Staff were well mannered and very helpful .. And our baby's preparations they have made were amazing .. Time well spent

Everything was great. Our butler Mr Mustafa made our stay even greater

Nothing

everything was amazing

location services and everything mall food

high traffic

Location is fantastic. The property itself very high class

The smart home did not work. lots of frustrations with doors and lights. You will receive a phone call 11.45 to remind you that check out is at 12.00z and when you tell them why on earth they do it, they tell you to offer a late checkout 😂😂 as they did not reach me in my room a day before. They have my mobile number and I have also a butler 😂😂😂 so they did not reach me 😂😂 for such a Hotel for over 1300 Euro a night a joke!!! Also right after my booking at 8.00 pm they send me 10 emails about payment! even so after I paid they still send me 2 emails. this place looks very desperate so I offered them to donate some money.

lovely staff, the best location, top quality and service

The staff are superb, especially the concierge. Rocca restaurant serves the best food with great service.

Location is not ideal for site seers.