Location

Room smelling like smoke

The rooftop view.

Dirty dirty dirty. Hallway was filthy. Looks like it hasnt been vacuumed in months. We complained to the manager and they did nothing about it. My son found a used cigarette under his bed. Furniture and bathrooms in rough shape. Hotel is in a red light district. Very very dirty and shady neighborhood that smells like pee everywhere.

The hotel is in a really nice location overlooking a square with views of the Acropolis from the roof bar. Metro is a 1 minute stroll. The staff were friendly and very helpful and breakfast was good. Room was comfortable and bright and air conditioning worked well even on the days it hit 42°.

The opening hours of the pool were a bit restrictive, it opens at 11 and it would be nice to spend a couple of hours there earlier before going out for the day. As a result, we didn't use the pool at all even though we had planned to.

Nice room and amenities.

Pool opens too late and closes too early. As you know, it’s not in a great part of town for night Metro arrival.

Staff at reception were helpful enough.

We arrived at 4pm and checked into to our upgraded room to find a dirty fridge, hair in the sink, dirty floors and the smell of smoke. After meeting with the duty manager, we were upgraded again to another room. The Guest Relations woman was helpful and gave us coffees as we waited for our room. Our new room was ‘fine’, but spotless - a few hairs on the sofa and chair, and the floors still in need of a proper scrub. The jet bath also wasn’t working. Overall disappointed with stay especially with it being a 5 star, where small touches make a difference. Firstly, it was 43 degrees and there was no water all day in the dispenser at reception and no offer of water at the rooftop bar (where it is offered as standard in any bar or restaurant in the city). Secondly, my beer glass wasn’t clean and I had to take it back to change. I had to wait until a new beer was poured, with no apology. Lastly, the Zeus staff member barging to call a lift in front of us. These are small things and perhaps I’m comparing to other 5 star hotels across. However; cleanliness is not optional for me. And to top it off - our early check out, which we were assured there would be a grab-and-go breakfast wasn’t out. No water. No coffee. We asked and the porter brought out rock hard mini muffins. So we avoided. We managed to get some water, provided to us by our self-arranged taxi to the airport.

Updated, clean

Pool was extremely small and picture is deceiving. Was five by four meters

nice views from Rooftop and nice swimming pool and good beds. Location in the centre of Athens.

Staff

Spacious room and good dining and breakfast facility.

The room floor was dusty. Old and torn towels were put in our room .

location was excellent

breakfast for veg was not having many options

The hotel location is good. Roof Top restaurant is having excellent view. Staff is supportive.

Location of the hotel

Great Hotel, very frendly staff, clean and confort.

Nothing !

The staff was extremely responsive and wanted to make sure our stay was successful.

The room was excellent. Very spacious and clean

The spa was a let down. The prices on the website and the one quoted by the spa therapist didnt match. Treatment was very ordinary despite being high in price. The swimming pool was under repair and hence was disappointing

Location. Breakfast and room were all great.

Road noise.

lovely spacious room - booked a junior suite with view of acropolis which was lovely. breakfast buffet was great, loads of choice but hot food was never really hot, which was a bit worry given the meat and eggs on offer. beautiful bar, lovey views of Acropolis, great service there too. lovely welcome at reception at check in too

the hotel is a little further out of the centre than I expected and the surrounding area is pretty rough, I wouldn’t want to wander round at night. also gym was great but very small and air con not working

Super nice and professional staff, exceptional service and efficiency, spacious rooms, good design, smooth check in and out- fast and simple. Will be choosing this hotel again next time I’m in town.

Food wasn’t as nice as other places in Athens; it was surprisingly bland. But the coffee was spot on, so this doesn’t matter if you’re not here to eat (which you’re probably not). Didn’t try the breakfast though, it’s probably great.

Vassilis and Manos were very welcoming!

Area

The staff was so kind and helpful

The cleanliness was not at the required level, but what bothered me the most is the inconvenience, as the hotel is located in a very lively and crowded area, and we could not sleep because of the sounds of cars despite our closing the windows

Everything is perfect!It was a very pleasant experience!I will come back, for sure!

They upgraded my room, they offered me breakfast and they allowed a late check out.