We love everything about this property. We stay often , as my son has many surgeries at the Mater Hospital. The location is perfect , facilities amazing , as are the staff . We also got a free upgrade this trip which was greatly appreciated.

Nothing

Proximity to work

Shower had no water pressure No Key drop options and had to wait there for the key to be handed over. Totally different and excellent customer experience two months back

You can always rely on the standard of service and presentation of rooms.

Fantastic location, great room and facilities.

Great room, super clean.

Nothing was absolutely perfect

Clean & comfortable & new, great location too.

Nothing

Location and staff super helpful. Restaurant excellent and good value. Initial room was two single beds and they upgraded us to 2 x double beds with a small fee. Good parking

Gym could have more free weights /equipment. Endurance bike/cross trainer/treadmills great but need more for a weights session. Pool was OK but hair caught in filter, pool etc. Could be cleaned.

Location

The breakfast was very underwhelming. We have stayed here before and the breakfast was of a much higher standard.

Bed size upgraded, Staff were friendly, location was perfect for the event we were attending, as well as location to restaurants etc.

Nil access to gym

Car parking onsite. Easy access from the south of the city by car. View of the river. Walking access to Southbank. The friendly staff and clean comfortable up-to-date rooms. On-site cafe/restaurant.

The block out curtains are excellent for sleeping as no light comes through

Nothing

The location is great and the rooms are also very clean.

The staff and not very informative and plus they offer some guest drinks and not others.

Great location and very friendly staff.

Nothing

Service, cleanliness, facilities

Very clean, lovely staff, perfect location for a Southbank adventure

Tiny thing but the small appliances (eg kettle) were pretty rubbish

staff were so lovely, and we got upgraded which was amaaazing as it was my partners birthday!

the delivery fee for room service wasn’t obvious until afterwards

good central location, ease to walk to shops and restuarants

larger pool would of been nice as with 6 people in felt crowded beds hard- would of appreciated a topper pad

The beds were too hard..

Breakfast and coffee were excellent. The pool and gym were very welcome after a hot day in Brisbane. The manager and reception staff really exceeded my expectations on a particular matter i had to deal with on my arrival. I greatly appreciated their help.

I would have liked to have seen a microwave in my room and more utensils like a bowl and spoon as i have special dietary requirements. I would also like to have a simple hair brush or comb in the bathroom

Location. Clean. Great facilities. Great service. Excellent restaurant

Maybe more exercise equipment

Great location.

Nothing

It was very clean and tidy and close to Southbank

Location was good

Our room was not serviced properly . Towels were changed but the rubbish bins were not emptied and there was no fresh soap left in the room.

The location was great. A short walk to southbank station and the parklands. Groceries and lots of dining options nearby too. The pool was warm and a good size for laps. We went out one day and the concierge Johnny suggested we take a complimentary umbrella for the walk. We were so grateful as a heavy shower did blow up.

The gym was a little small and there weren't any exercise mats or scales. And the remote for the tv was missing.

We were given a lovely warm welcome and glass of bubbles on arrival. Our room service was prompt and tasty. The room was comfortable and lovely quiet space and the location is great for my trips.

Beautiful apartment perfect location

Check in was 3pm bit late for us

Close to everything, facilities & nice rooms

Need a microwave in room

The staff were very friendly and helpful. We felt completely relaxed while we were there . Thank you . Next time we would like a room with a balcony though . 😊 Thank you

The room didn't have a balcony . Everything else was great . Thank you

Very friendly and professional staff. Great location

Traffic noise

Everything was great, The staff are great, the rooms are great. Defiantly recommending to friends & family

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