The property itself is beautiful and set amongst lush nature. The food is tasty and very fresh from the garden. The rooms are comfortable and most have lovely views.

There was little explanation of the activities and use of sauna etc arriving at 5pm as the office was already shut. No real effort was made to communicate the following day and I wasn’t met with much enthusiasm when I asked about doing a garden tour the following day. No mention of sauna so when I saw it and asked if wsn’t available for the days I was there. It was also a little annoying to be rushed to make decisions about food choices after each meal in preparation first the nectar although I do understand this was partly to ensure everything was picked fresh from the garden. More explanation would have helped guests feel more at ease with this.

Delicious food and helpful staff. The pool and gardens are beautiful and the lodge is located in a stunning area in Bali.

This eco lodge was nothing short of amazing! Food was great, serenity was perfect, staff were lovely and helpful. There is something for everyone!

Relaxing, great food, beautiful location and comfortable room. Also excellent service

Nothing

The Eco Lodge is in a pretty and remote location on the slopes of Batukaru volcano. The cottages are dotted around lush gardens growing fruit and herbs. Our cottage had a shady terrace to relax on. There’s a really excellent restaurant serving local specialities, a freshwater swimming pool and some comfy places to sit. From the lodge there are excellent guided walks into the plantations, rainforest and temples.

There really wasn’t anything that we didn’t like.

The location is beautiful, but you cannot explore it without the guide. Food was mainly good but overpriced by at least 1/3 of average price.

All the services and food in hotel are overpriced and quality of the services is lower than expected because there is no competition nearby. No other restaurants, spa etc. It was very noisy during my stay in Cozy view bungalow as I hear all the noises from the restaurant and swimming pool, especially at the evening. The hotel charged me a higher price than original price of my booking at booking.com and they have added 5% service charge to the room rate which was not stated during my booking and is ridiculous as booking.com stated the price including taxes and charges. The staff is unpleasant and unprofessional. Reception opens 8:15, while it’s mentioned 8:00. The receptionist was never smiling and doesn’t know how to do the card payments, so besides charging me extra she gave me additional stress by saying that my card is invalid. when I wanted to order the transfer the hotel provided me with one rate, and next day when I wanted to order the transfer the price was already different. Safe box and hot water didn’t work on my check-in and I had to ask them to fix it. I didn’t like massage, do not recommend.

well maintained gardens and grounds were lovely/ the massages were fantastic/ hosts were very friendly / staff were exceptional

a few things like cushions were a little dated

food, scenery