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Location

Rout

The location facility is good , they were cleaned and good accommodation

The Staff was horrible, they were always tried to squeeze some extra cash out of us. We had to go out to buy some of the basic things like sugar. Staff came to the second day nigh the person called manager came to the room drunk and ask that we had to pay some extra money for my parent room. which is extremely unprofessional.

Beautiful Villa in Kandy. Under New management staff really helpful even with last minute enquiries. Definetly recommend.

the employees made an over excellent job! since I needed wifi for work they ordered a special router for my apartment, also they helped with organising train and tours. One day they surprise us with breakfast on the rooftop. Shehan made our stay really worthy, the best man!!

the Hotel itself has not a real gym, only some machines for bicycle. Its very simple and for that price its has less facilities.

quiet rooms, professional staff, amazing mountains view

Superb view and calming place

The location is very beautiful. It is quite far out of the city center, which is an advantage because the city is very busy and dirty, but you will have to get a tuktuk because the road is very steep uphill. The staff (3 guys, running the hotel) is the sweetest as they will literally run for you to help you.

Although the intention of the staff is clearly very good and they really want to help you, we experienced big problems with their English language skills. It is simply impossible to communicate with them, even about the simplest things or easiest questions you have. Also, they start working between 5am and 7am so we were woken up by them two nights in a row, with loud talking, slamming of the staff door, taking phone calls, etc. Not really the concept of holidays for us. Also, they prepare breakfast early morning (I guess around 7) and when you have breakfast at 8.30 it means you will get a cold omelet, sausage, toast. It is not freshly made when they serve it to you. Last, we did not have warm water in the room so we showered cold for two days.