La atención fue excepcional y la ubicación

Todo me gusto

Muy bien situado, todo cerca buena Atencion

Que no ofrezca servicio de parqueadero, cerca hay dos públicos pero son muy costosos 60mil 24 horas 30mil 12 horas

the location was good room comfortable good hot water and wifi Alejandro was amazing

1st room we had had a broken window and we could hear everything 2nd room no window

La ubicación del lugar es excelente, y la atención de las personas del hotel es excepcional. Siempre te ayudan con todo y se preocupan por ti ... SUPER RECOMENDADO.

Unicamente que hice una reserva en la recepción el hotel para GUATAPE y la chica la hizo para otra fecha, lo que me obligó a irme por aparte y fue algo tensionante el paseo.

La atención de los colaboradore increíble, la ubicacion, cerca de restaurantes, tiendas, del metro.

Lo único que puedo expresar, es que no cuenta con ascensor.

La atención, ubicación excelente

Super good location. Surrounded with excellent restaurants and activities. Many literally across the street. Simply great!

Actually can't think of anything that could have been better!!

Location was good

Very low end

Front desk gal Claudia let me change rooms the gal I checked in only gave me 2 options then lied that those were my only choices

mostly all good

excellent price and locaisation, simple but really Good and comfortable, congratulation to the girls at the reception that have been Excellent, but a special mention to CLAUDIA that just started her job at the reception and is simply the nicest and best hotel receptionist i have ever seen .

nothing, all good

friendly staff, good location, good breakfast

noisy at night

friendly staff, good location

noisy at night

The location is awesome!

Loud music outside 😅

Room and staff

Nothing

The staff was very friendly, the location is safe and full off nice bars

If you get a room close to the reception it can be noisy during the night, fortunately our room was changed to the other floor

great area. friendly staff

the room had no natural light

Clean rooms, housekeeping did a good job cleaning the room. Good breakfast options.

My room door was in front of the receptionist desk, noisy at time, guest in/out, hotel employees loud. My room window had outdoor loud noise from incoming motorcycles, trucks.

spaceous room and bathroom, very helpfull staff, a lot of good restaurands around, hot water in shower (not so obvious in Columbia)

no lift (understandable as the building is not high)

The room was big and there was daily cleaning. The location (excluding the two loud bars opposite) is brilliant in the heart of Laureles and 15 min walk from the metro (Estadio).. It's good value for the location

The hotel is soulless and lacks communal areas where you would want to spend any time. Despite the room being huge there was only a small fixed desk in it (terrible lighting for video calls) and no other furniture. Breakfast was in the neighbouring hotel and I didn't return after the first day. I paid in advance and requested that the room have a window. In theory it did but it had vinyl covering so couldn't see out. There was mention of me changing rooms when I checked it but then there wasn't a suitable one available when I checked again but my poor Spanish may have not understood (no English is spoken).

Big room, clean, hot water,

Nothing

The staff were friendly and the location near restaurants and bars is awesome.

The lowest-price booking.com room is terrible. It has no exterior windows, and the one window it does have faces the hallway and can't be closed, thus all the noise of people talking in the lobby and hallways all night makes it sound like they're in your room. After the first night we requested a transfer to the second storey. The staff were resistant to this because we had made the booking through booking.com but eventually relented. Once we were moved to the second floor we stayed for an additional three nights, and didn't see anyone stay in that first room for more than one night, which I imagine means they all had the same experience that we did.

Construction works on the hotel and loud neighbours at 5 in the morning made my stay very unconfortable. I've stayed here before in other circumstances